Access to Caspar Data

Caspar (or Caspar Skip Tracing Portal) refers to the person(s) searching portal which is owned and operated by Global Data Pty Ltd, ABN 74 537 019 519 (Global Data)

Upon registration and subscription, Global Data grants you a non-transferable, non-exclusive license to access Caspar and the information contained in and extracted from the databases associated with Caspar (the Data), solely for the purpose of locating Australian residents. All Data held by us is privacy compliant under the Privacy Act (1988 Cth) and we recommend you read these terms of use in conjunction with our Privacy Policy that can be found at https://www.globaldata.net.au/privacy-policy/

Access to the Caspar Information Portal is subject to the terms and conditions set out below. By accessing Caspar, you agree that you have read and understood these terms and conditions. If you do not agree, please do not proceed to access the Caspar website.

You agree to use the Data only for appropriate, legal purposes, and in compliance with all applicable federal, state and local laws and regulations. Additionally, you agree that the Data and any information extracted or derived from the Data may not be used to bother, stalk, harass, threaten, or embarrass any individual and will only be used for lawful business purposes.

Global Data reserves the right to amend or change any or all of the information provided herein. Each time the site is accessed it is the responsibility of the user to check these relevant terms and conditions prior to use and not for Global Data to notify of any amendments.

 

Acceptable Caspar Data Use

You acknowledge and agree that all data remains the property of Global Data and that any data accessed through Caspar is solely for the purposes set out in these Terms and Conditions. You may only use the data we supply you for your own internal business use and for the purpose that we supply them for. You agree that you will not re-sell, re-package or otherwise re-use the Data in any other way without prior written permission from Global Data. You agree that you will not incorporate the data into a data management system, CRM database, contact management system, etc. for the purpose of building any product or service that directly or indirectly competes with any product or service that Global Data Pty Ltd currently provides.

If you require data for marketing purposes, please register for Global Data’s marketing platform product Quester at  https://www.globaldata.net.au/request-demo in order to comply with other relevant legislation, such as ACMA DNC Regulations. Caspar or the data contained within it, cannot be used for Marketing purposes whatsoever.

Access to Caspar will be monitored by IP logs for security reasons. If the user does not wish for their IP address to be logged, they should not use the system.

Where a client accessing Caspar needs to store search results into their internal CRM or any other database, they agree to do so for the permitted purpose as set out in these Terms and conditions. The client warrants that it practices safe and reliable data storage procedures and in accordance with the Australian Privacy Principles and acceptable industry standards. Global Data may request a copy of your data storage procedures for any data captured or stored from the Caspar system. It is further requested that where we request for information that we have passed to you to be destroyed or deleted, for legal and compliance purposes, you agree to do so immediately and upon reasonable request. If we are of the view that your data storage procedures are unsafe and could breach a consumers’ right to privacy, then the Caspar subscription may be cancelled, and you will be required to delete all/any data provided to you from the Caspar system.

The Subscriber (client) is prohibited from data scraping / mining or conducting automated searches on this site and any related service, or from the data contained in it, whether through the use of additional software or otherwise. If discovered, access to Caspar will be immediately suspended pending an investigation and potential litigation if such mining scraping tools are discovered.

Court or Credit Judgement Data provided within Caspar is provided for the sole purpose of assessing risk and must not be used or copied for any other purpose. This data must not be sold or provided to any person who sells or distributes data of this type. Any use contrary to this may result in your Caspar subscription being immediately terminated. A judgement debtor may apply to have the judgement set aside. The credit judgement information is to be used only for business decisions and shall never be revealed or made accessible in any manner whatsoever to the persons reported upon. Specific use of this data for the purposes of contacting the judgement debtor to notify them of this default is prohibited. You should verify all relevant representations, statements and information including the status of the judgement or court listing, whether Civil or Criminal, before relying on the information being provided. No liability (in contract, tort or otherwise) will be accepted for any loss or damage incurred as a result of reliance upon this court information.

The Caspar system should not be used as a sole means for credit decisioning and the user / organisation accessing Caspar, should make their own enquiries through the appropriate Credit Bureau channels on whether the person is or is not credit worthy. For the avoidance of doubt, we will not accept any liability on the accuracy attribution of the court related data.

Social Media and Employment data linkages provided within the Caspar Portal is prohibited for use in contacting the consumers directly for debt recovery / collection purposes. This data has been provided for KYC, validation, data enhancements and identity verification purposes and cannot be used to contact them directly via their social media channel for debt recovery purposes under any circumstances. Harvesting Social profiles from Caspar for Marketing use is strictly prohibited.

 

Online Access to Caspar

You agree that upon registration and approval of access, you will be provided with access to Caspar. You will be provided with a username and password (the Access Credentials) to log into and gain access to Caspar. You agree that the Access Credentials provided are solely for the one user only. You must not share the Access Credentials with any third party. You assume all responsibility for the usage of Caspar with your Access Credentials. This includes all fees and charges accrued on Caspar regardless of whether you or a third party used the Access Credentials to access Caspar.

In the case of a company requiring multiple access for employees to Caspar, separate usernames and passwords can be created by the “Admin User” of your company and be issued by him / her and each user will not provide that username or password to anybody else. These additional Usernames must be the employees full name and not a generic user account such as admin1, admin2 etc. Global Data reserves the right to suspend such usernames if not identifiable. This is required so that Global Data can monitor unauthorized use, potential harassment and stalking of an individual can also be traced. It is a great tool for the “Admin User” to monitor workflow of each employee and have access to some interactive features Caspar has incorporated in the team usage reporting.

You agree that any Access Credentials we give you will not be transferred between users or disclosed to any third party and you will tell us if they are no longer required. You are responsible for all use of those Access Credentials. The “Admin User” can create unlimited Users for the system, irrespective of the seating licenses purchased. For clarification, if you have purchased a 5-seat license, although only 5 people can access Caspar at the one-time, unlimited users (e.g., 100 users) can still be created, but cannot access the system, unless 100 seat licenses were purchased. If we ask you to, you agree to stop using those Access Credentials or use any replacement Access Credentials we give you. If you suspect that unauthorized use of your account is taking place, you must notify us immediately. Where a staff member who had access to the Caspar system has left the subscribers employ, it is the subscriber’s responsibility to terminate their user access immediately. If you do not undertake this, all access, including unauthorized access and misuse, will be your responsibility including both legal and compensatory and Global Data reserves its legal rights for unauthorized access. If it is discovered that a subscriber to Caspar has provided access to the system to another company or individual outside of their employ, such as another data supplier as an example, the Caspar system will be suspended from use and we will deem this a breach of agreement with our office. If you need to provide access to the Caspar system to anyone other than your employees, you must first obtain our written consent. We reserve and legal rights if you do not adhere to this.

 

Daypass Clients / Casual Access

For any new customers wishing to purchase casual access or daypasses to access the Caspar Skiptracing platform, they will have to subscribe annually to receive the required amount of daypasses, which are outlined and priced under the subscription (contact our office for plan options). Once a daypass is activated, it will run continuously for 24 hours from log on and a single daypass will expire after such 24 hours. Within that 24-hour period, the customer can log on and off unlimited times for Skiptracing, but the running time “does not stop” on logging off and continues to run. Additional daypasses can be purchased online from within the Caspar platform if required at the applicable single daypass cost for convenience. Under the Caspar Annual Subscription, the number of monthly daypasses included in the plan, will be added to your daypass account at the beginning of each month, provided your account is not in financial arrears in any way. You may upgrade your subscription to increase the amount of monthly daypasses required by contacting our office or purchase additional single daypasses as required online. You cannot access your annual total number of daypasses in any one period (E.g., 24 daypasses per year is aggregated at 2 per month and only 2 can be accessed per month not 24 daypasses). Where a customer fails to meet its monthly subscription plan fees, Global Data will suspend daypass access and any accumulated daypasses will be forfeited. Conversely, where a customer is at the end of its Annual Subscription, any unused daypasses will not be accessible nor carried over unless the customer signs a new Annual Subscription. Global Data reserves the right to no longer offer Daypass / Casual access after your agreement has expired.

 

Caspar Fees and Charges & Refunds

Fees for use of Caspar are as agreed in your Subscription Agreement. You agree to pay the fees associated with your use of Caspar by the due date or our trading terms as specified on our invoices and / or statements provided to you. We further reserve the right to suspend service to any delinquent account without notice. If you have questions about our fees, please contact us before signing up to Caspar. You are responsible for (and must pay for) all use of Caspar, by individuals using your account or Access Credentials. If you suspect that unauthorized use of your account is taking place, you must notify us immediately as previously stated.

Global Data will make all reasonable efforts to make available to its customers Caspar at all times, but the client accepts and understands that from time to time, Caspar may be unavailable for technical reasons or other reasons and excludes Global Data from all liability arising out of Caspar being unavailable and accepts no refunds will be provided for any system outages.

Seat purchases are final with no refunds, however as a usual business practice and by agreement between us, you may contact us to negotiate additional Seat Licenses or removal of Seat Licenses. Billing for additional Seat Licenses will be pro rata for the existing month, plus the additional month in advance. Removal of Seat Licenses will be billed and removed, only, at the end of a billing month.

 

Access to Quester Data

Quester (or Quester Online) refers to the Quester Marketing Data Portal which is owned and operated by Global Data Pty Ltd, ABN 74 537 019 519 (Global Data). Upon registration, Global Data grants you a non-transferable, non-exclusive license to access Quester and the information contained in and extracted from the databases associated with Quester (the Data), solely for the purpose of extracting Australian Consumer Data (B2C Data), for marketing and advertising purposes. All data held by us is privacy compliant under the Privacy Act (1988 Cth) and we recommend you read these terms of use in conjunction with our Privacy Policy that can be found at https://www.globaldata.net.au/privacy-policy/

 

Restrictions of Use

You acknowledge and agree that all data remains the property of Global Data and that any data that you download from Quester is solely for “one-time rental use” and only by prior written consent from Global Data can it be for multi-use. Consumers often suppress their information with our office and withdraw their opt-in consent. If any client continues to use the Quester data outside 30 days of downloading, they may be in breach of applicable Privacy principles and we longer warrant the consent compliance after 30 days.

You may only use the Data we supply you for your own internal business use and for the purpose that we supply them for. You agree that you will not re-sell, re-package or otherwise re-use the Data in any other way without prior written permission from Global Data. You agree that you will not incorporate the Data into a data management system, database, contact management system, etc. for the purpose of enhancing or enriching an existing or new data source other than for the specified rental use. For the avoidance of doubt, if you download data from Quester and wish to resell the data for commercial benefit, you will need to gain our written consent, such consent is generally not withheld for data brokers / lead generation clients.

You agree to use the data only for appropriate, permissible purposes, and in compliance with all applicable federal, state and local laws and regulations. Additionally, you agree that the data and any information extracted or derived from the data may not be used to bother, stalk, harass, threaten or embarrass any individual and is to be only used for consumer marketing purposes. If the data is required for any other use, you must first receive our prior written consent. We reserve our legal rights if these restrictions are breached. Global Data reserves the right to amend or change any or all of the information provided herein. Each time the site is accessed it is the responsibility of the user to check these relevant terms and conditions prior to use and not for Global Data to notify of any amendments. Where a client accessing Quester needs to store search results into their internal CRM or any other database, they agree to do so for the permitted purpose as set out in these Terms and conditions. The client warrants that it practices safe and reliable data storage procedures and in accordance with the Australian Privacy Principles and acceptable industry standards. Global Data may request a copy of your data storage procedures for any data captured or stored from the Quester system. It is further requested that where we request for information that we have passed to you to be destroyed or deleted, for legal and compliance purposes, you agree to do so immediately and upon reasonable request. If we are of the view that your data storage procedures are unsafe and could breach a consumers’ right to privacy, then Quester access may be cancelled and you will be required to delete all/any data provided to you from the Quester system.

Social Media and Employment data linkages provided within the Quester Portal is prohibited for use in contacting the consumers for directly for debt recovery / collection purposes. This data has been provided for Insights Target Marketing purposes within Quester and cannot be used to contact them directly via their social media channel for debt recovery purposes under any circumstances.

 

Online Access to Quester

You agree that upon registration and approval of access, you will be provided with access to Quester. You will be provided with a username and password (the Access Credentials) to log into and gain access to Quester. You agree that the Access Credentials provided are solely for the one user only. You must not share the Access Credentials with any third party. You assume all responsibility for the usage of Quester with your Access Credentials. This includes all fees and charges accrued on Quester regardless of whether you or a third party used the Access Credentials to access Quester. In the case of a company requiring multiple access for employees to Quester, separate username and password will be issued by Global Data and each user will not provide that username or password to anybody else. You agree that any Access Credentials we give you will not be transferred between users or disclosed to any third party and you will tell us if they are no longer required. You are responsible for all use of those Access Credentials. If we ask you to, you agree to stop using those Access Credentials or use any replacement Access Credentials we give you. If you suspect that unauthorized use of your account is taking place, you must notify us immediately. Where a staff member who had access to the Quester system has left the subscribers employ, it is the subscriber’s responsibility to terminate their user access immediately. If you do not undertake this, all access, including unauthorized access and misuse, will be your responsibility including both legal and compensatory and Global Data reserves its legal rights for unauthorized access.

 

Quester Fees and Charges & Refunds

Fees for use of Quester Online are as agreed from time to time. You agree to pay the fees associated with your use of Quester Online by the due date or our trading terms as specified on our invoices and / or statements provided to you upon each download of data. We further reserve the right to suspend service to any delinquent account without notice. If you have questions about our fees, please contact us before you complete any data download. You are responsible for (and must pay for) all use of Quester Online made by individuals using your account or Access Credentials. If you suspect that unauthorized use of your account is taking place, you must notify us immediately as previously advised.

Global Data will make all reasonable efforts to deliver the data services to its customers and to compile information gathered from selected public records and other sources; provided, however, customer accepts all information “AS IS”. All purchases are final with no refunds, however as a usual business practice and by agreement between us, any defective records are either replaced or the value of those records can be applied as a credit to your account balance. As an example, if 10 records were defective or non-usable, we can either replace the 10 records for you, or credit the cost you paid for those 10 records back to your account credit balance for further Quester download use only, but no money will actually be sent as a refund payment for those records. Such data replacement records or credits are not applicable where a client deems the data to be defective due to lower conversion rates from campaign to campaign. Conversion rates are not solely based on data quality.

 

Access to IDFEX API

IDFEX refers to the data searching / matching API which is owned and operated by Global Data Pty Ltd, ABN 74 537 019 519 (Global Data). Upon registration, Global Data grants you a non-transferable, non-exclusive license to access IDFEX and the information contained in and extracted from the databases associated with IDFEX (the Data), solely for the purpose of locating Australian residents, Identity Verification, Know Your Customer (KYC) and our other related API third party data sources. All Data held by us is privacy compliant under the Privacy Act (1988 Cth) and we recommend you read these terms of use in conjunction with our Privacy Policy that can be found at https://www.globaldata.net.au/privacy-policy/

Access to the IDFEX API is subject to the terms and conditions set out below. By accessing IDFEX, you agree that you have read and understood these terms and conditions. If you do not agree, please do not proceed to access the IDFEX API.

You agree to use the Data only for appropriate, legal purposes, and in compliance with all applicable federal, state and local laws and regulations. Additionally, you agree that the data and any information extracted or derived from the data may not be used to bother, stalk, harass, threaten or embarrass any individual and will only be used for lawful business purposes.

Global Data reserves the right to amend or change any or all of the information provided herein. Each time the site is accessed it is the responsibility of the user to check these relevant terms and conditions prior to use and not for Global data to notify of any amendments.

 

IDFEX API Queries Acceptable Data Use

You acknowledge and agree that all data remains the property of Global Data and that any data accessed through IDFEX is solely for the purposes set out in these Terms and Conditions. You may only use the data we supply you for your own internal business use and for the purpose that we supply them for. You agree that you will not re-sell, re-package or otherwise re-use the Data in any other way without prior written permission from Global Data. You agree that you will not incorporate the data into a data management system, CRM database, contact management system, etc. for the purpose of building any product or service that directly or indirectly competes with any product or service that Global Data Pty Ltd currently provides.

If you require data for marketing purposes, please register for Global Data’s marketing platform product Quester at  https://www.globaldata.net.au/request-demo/ in order to comply with other relevant legislation, such as ACMA DNC Regulations. Access to IDFEX will be monitored by IP logs for security reasons. If the user does not wish for their IP address to be logged, they should not use the system. Where a client accessing IDFEX needs to store search results into their internal CRM or any other database, they agree to do so for the permitted purpose as set out in these Terms and conditions. The client warrants that it practices safe and reliable data storage procedures and in accordance with the Australian Privacy Principles and acceptable industry standards. Global Data may request a copy of your data storage procedures for any data captured or stored from the IDFEX system. It is further requested that where we request for information that we have passed to you to be destroyed or deleted, for legal and compliance purposes, you agree to do so immediately and upon reasonable request. If we are of the view that your data storage procedures are unsafe and could breach a consumers’ right to privacy, then the IDFEX Subscription Agreement may be cancelled and you will be required to delete all/any data provided to you from the IDFEX system. The Subscriber (client) is prohibited from data scraping / mining or conducting automated searches on this site and any related service, or from the data contained in it, whether through the use of additional software or otherwise. If discovered, access to IDFEX will be immediately suspended pending an investigation and potential litigation if such mining scraping tools are discovered.

Court or Credit Judgement Data provided within IDFEX is provided for the sole purpose of assessing risk and must not be used or copied for any other purpose. This data must not be sold or provided to any person who sells or distributes data of this type. Any use contrary to this may result in your IDFEX account being immediately terminated. A judgement debtor may apply to have the judgement set aside. The credit judgement information is to be used only for business decisions and shall never be revealed or made accessible in any manner whatsoever to the persons reported upon. Specific use of this data for the purposes of contacting the judgement debtor to notify them of this default is prohibited. You should verify all relevant representations, statements and information including the status of the judgement or court listing, whether Civil or Criminal, before relying on the information being provided. No liability (in contract, tort or otherwise) will be accepted for any loss or damage incurred as a result of reliance upon this court information.

The IDFEX API system should not be used as a sole means for credit decisioning and the user / organisation accessing IDFEX, should make their own enquiries through the appropriate Credit Bureau channels on whether the person is or is not credit worthy. For the avoidance of doubt, we will not accept any liability on the accuracy attribution of the court related data.

Social Media and Employment data linkages provided within the IDFEX is prohibited for use in contacting the consumers directly for debt recovery / collection purposes. This data has been provided for KYC, validation, data enhancements and identity verification purposes and cannot be used to contact them directly via their social media channel for debt recovery purposes under any circumstances. Harvesting Social profiles from IDFEX for Marketing use is strictly prohibited.

Australian Death Check data that is currently available within our IDFEX API is subject to data usage approval by the Registry of Births, Deaths and Marriages. If approved by the Queensland Government and subject to their Terms of Use, you agree to adopt their access conditions in conjunction with these Terms of Use when accessing the Australian Death Check data. More information can be found here at https://www.globaldata.net.au/australian-death-check/

 

Access to IDFEX

You agree that upon registration and approval of access, you will be provided with access to IDFEX. You will be provided with a username and password (the Access Credentials) to log into and gain access to IDFEX. You agree that the Access Credentials provided are solely for the one user only. You must not share the Access Credentials with any third party. You assume all responsibility for the usage of IDFEX with your Access Credentials. This includes all fees and charges accrued on IDFEX regardless of whether you or a third party used the Access Credentials to access IDFEX. In the case of a company requiring multiple access for employees to IDFEX, separate usernames and passwords can be provided to the API. You agree that any Access Credentials we give you will not be transferred between users or disclosed to any third party and you will tell us if they are no longer required. You are responsible for all use of those Access Credentials. If we ask you to, you agree to stop using those Access Credentials or use any replacement Access Credentials we give you. If you suspect that unauthorized use of your account is taking place, you must notify us immediately. Where a staff member who had access to the IDFEX system has left the subscribers employ, it is the subscriber’s responsibility to terminate their user access immediately. If you do not undertake this, all access, including unauthorized access and misuse, will be your responsibility including both legal and compensatory and Global Data reserves its legal rights for unauthorized access.

 

IDFEX API Fees and Charges & Refunds

Fees for use of IDFEX are as agreed in your Subscription Agreement. You agree to pay the fees Associated with your use of IDFEX by the due date or our trading terms as specified on Our invoices and / or statements provided to you. We further reserve the right to suspend service to any delinquent account without notice. If you have questions about our fees, please contact us before signing up to IDFEX. You are responsible for (and must pay for) all use of IDFEX, by individuals using your account or Access Credentials. If you suspect that unauthorized use of your account is taking place, you must notify us immediately as previously advised.

Global Data will make all reasonable efforts to make available to its customers IDFEX at all times, but the client accepts and understands that from time to time, IDFEX may be unavailable for technical reasons or other reasons and excludes Global Data from all liability arising out of IDFEX being unavailable and accepts no refunds will be provided for any system outages.

 

General Terms of our Data

You agree that you have read our Privacy Policy on our website at https://www.globaldata.net.au/privacy-policy/ for the purposes of complying with the Australian Privacy Act (whether it expressly applies to you or not) and that you will keep the appropriate documentation to demonstrate your compliance with the Australian Privacy Principles and the Spam Act. You accept all responsibility for complying with the ACMA Do Not Call Register (DNC) and the Spam Act. If you have downloaded Data from our Quester Platform and selected the DNC option, you have 30 days, from the date you washed those records against the DNC, to contact that phone number and any call outside this time is an infringement of the ACMA DNC regulations and you may be subject to enforceable penalties by them. Where you have used a record contained in the data from Quester to contact a consumer who does not want further communication from marketing organisations, or wants their data record “Suppressed”, then you agree to notify us immediately and in writing of that record that requires suppression and to refer that consumer directly to our office if the consumer wishes to have their record suppressed from data contained in the Quester Portal. For further information, refer to our Privacy Policy for consumer access and suppression procedure. Where a consumer has been contacted by digital communication for “marketing” such as Email or SMS, the right to unsubscribe or opt-out must be displayed by any client accessing the Global Data universe. Global Data clients have access to an opt-out manager feature, within its Quester Marketing Portal and any consumer has the right to notify the Global Data client to add them to the opt-out manager database and for that client to cease contacting them. For our client’s protection and the consumers protection, this action should be performed immediately upon the opt-out request. You agree not to transfer data into another database and not use or permit the use by any person of any information in the production or publication of a reverse directory; for the establishment of marketing databases; to obtain information about new services or moved services, or movement between carriage service providers; to append telephone numbers to name and/or address information in databases; to compile, populate, update and verify databases; for the purpose or for purposes including the purpose of sending marketing or promotional material to any person or to develop, update or verify mailing lists or databases to be used for marketing or telemarketing purposes. Our data can be used for “Skip Tracing”, Identity Verification, KYC and other related verification activities such as validating / enhancing or verifying a consumers PII. Locating Australian residents for purposes other than marketing. (Marketing to consumers where the data was extracted from our Quester Portal is permissible). If you are unsure whether your use of the data is in line with our Terms of Use, we recommend contacting our office first, before accessing the data. Also contact our office should you wish to leverage our opt-in marketing data through our IDFEX API.

 

About Our Email Data & Spam Act for all products

Where Global Data is supplying any emails to any of its clients and in any of its data platforms, the client / user agrees and accepts that it will not use any third-party email validator / Pinger. Global Data protects the integrity and complies with the Spam Act 2003 and will not allow anybody other than Global Data to undertake this task. Many unknown email validators cause unavoidable spam to the consumer and Global Data, in support of the Spam Act 2003 and a consumer’s right to privacy will cancel / suspend access if they are found to employ a third-party to validate / ping email addresses supplied by us. All email and mobile phone data are opted-in and labelled for use by Global Data and by its clients. Any opt-out requests should be entered into the opt-out manager within Quester by the client. Alternatively, opt-out requests can be forwarded to Global Data if the client needs assistance. During API integration, if you require use of your own email validator, simply contact our office to advise what system you are using for our approval.

 

 

Data Retention & Activity Logs

All data passed to any of the Global Data platforms or API are stored for the period of time to complete the search query and as governed in our corporate Data Retention Policy. The data stored may be the query data or the data sent by the user to conduct the search query; information about your local environment such as the browser and network data, such as the IP address making the request. All data is encrypted in transit and at rest using industry standard encryption methods. Any data captured is for the purpose of delivering the services and is never incorporated into any Global Data systems, products or databases or for the purpose of commercial gain. By default, Caspar stores search activity logs to enable the user to see historical searches they have performed. The activity logs are available for up to a maximum of 365 days to the user only or their admin. Should any clients wish for the activity logs to be set to 0 (zero) days or a specific number of days, e.g., 7 days, you will need to contact our office and Global Data will set this new setting for you. As of 1 January 2020, the default activity days will be set to 7 days from 365 days. Global Data will not store the query information beyond that time unless by prior arrangement with our office. IDFEX stores search activity logs, but not the query PII, only the metadata fields searched. For example, if you search John Smith with a date of birth of 1 January 1970, we will only store that the first name, last and date of birth field were searched, not the PII searched within it. If you require more information on the activity log procedure, feel free to contact our office. If you require access to a fully anonymised API environment, this can be arranged by contacting our office and discussing with our CTO and Tech Team.

 

 

Fair Use Policy

Rate limiters are logged by Global Data to determine unauthorized or unethical use in all of our products and services. Please be aware, that where it is found that any particular users’ activities are dramatically inconsistent with our general user profiles, then that user’s access may be temporarily suspended, slowed down or cancelled, pending a full investigation to determine if any hacking or web scraping tools are being employed. Even if Global Data cannot determine whether an electronic tool or any other web scraping tool is being employed or not, we reserve our rights to cancel access to any user or whole user account, where the user cannot explain the abnormal use and it appears abnormally inconsistent with our general user profiles. Global Data will be held harmless to any business interruption if such access is suspended pending and investigative review by our IT Tech team.

 

 

Foreign Access to Our Data Outside of Australia

In support of the Privacy Act 1988 Cth and our own internal security compliance procedures and in particular, protecting a consumer’s personal information from unauthorized and unethical use, Global Data will not allow any foreign access outside of Australia to its data platforms, unless prior written consent has been provided and only by way of completion of our Vetting application form. This application, if granted, will be stored and supplied to any relevant government body should the need arise. Any/all unapproved attempts to log in outside of Australia, without vetted approval is a breach of our Terms and Conditions may result in suspension of your account pending a full review. Contact our office for cross-border access.

 

 

Termination of Portal Access or Data Misuse

We may withhold or suspend your access to our data and product systems immediately if you do not pay our fees and Charges or if we believe you are not complying with any of our terms and conditions or privacy policies. In the event that Global Data suspects that our Data or data portals have been misused, we may contact our law enforcement agencies (as appropriate) and will provide them with all the data needed to investigate. Global Data reserves the right to cancel or not offer its service to any user that it deems is inappropriately using its services. You agree to co-operate with us (at your own expense) in the handling of disputes, complaints, investigations or litigation that arise as a result of your use of our services including but not limited to disputes, complaints, investigations or litigation that arises out of or relates to default information you have given us. Your co-operation includes but is not limited to providing us in a timely manner with relevant documents, access to relevant employees or any other reasonable assistance that may be required in the course of dealing with such matters and may in some circumstances involve you being joined as a party to any litigation as well as or instead of Global Data.

 

Disclaimer and Warranties

All of our data has been compiled and aggregated from voluminous sources and for the specific purposes of locating individuals / consumers, property and/or providing general background information about individuals for verification and also Marketing and Advertising purposes. It is compiled and utilised for a variety of use cases. Neither Global Data nor any of our data source aggregators, represents or warrants that the information contained in the Data is always current, complete or accurate. Global Data hereby disclaims all representations and warranties regarding the performance of the service and the accuracy, currency, or completeness of the information, including (without limitation) all warranties of merchantability or fitness for a particular purpose. Additionally, under no circumstances shall we be liable to you for any damages whatsoever, including (without limitation) any direct, special, incidental, typical or consequential damages, lost profits, or any other claims of yours or third parties, even if we have been advised of the possibility of such damages. You assume all risks associated with the use of our data and any data extracted from our portals to the extent we are able to at law, we exclude all express or implied representations, conditions, warranties and terms relating to the information services. When we provide the information services to you, we rely on information provided to us by others, which include the consumers. While we always aim to provide quality information to you and keep our data up to date, you understand that we do not independently check all information supplied to us, or the compilation of information by our systems, and that information may become out of date from time to time. You understand that you are responsible for assessing the value of the information we provide you, and for the business decisions that you make, regardless of whether you base them on the information we supply.

 

Consumer Suppressions or Data Source Information

Where a consumer requires their information source or requires their record to be suppressed, please refer them to Global Data. Please see our Privacy Policy at https://www.globaldata.net.au/privacy-policy/

This Service agreement / terms and conditions of use is governed by the laws of Victoria, Australia and all Parties submit to the non-exclusive jurisdiction of the courts of that state.

 

 

 

Version 1.1 – 6 April 2021