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In force

Tranche 2 started 1 July — AML/CTF obligations now extend beyond financial services.

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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

Visit WatchEyearrow_forwardcheck_circleIncluded in the Global Data Portal
IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

Visit IDFEX ID Checkarrow_forwardcheck_circleIncluded in the Global Data Portal
ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

Visit ID Passarrow_forwardcheck_circleIncluded in the Global Data Portal
InsiightData quality

Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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Australian Death CheckDeceased data

The official national death data source. Match your records against it to find and remove deceased individuals.

Visit Australian Death Checkarrow_forwardcheck_circleIncluded in the Global Data Portal
QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

All solutionsarrow_forwardcheck_circleAvailable in the Portal and by API
policy_alertStay compliant6 solutions

Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

All solutionsarrow_forwardcheck_circleAvailable in the Portal and by API
databaseImprove your data3 solutions

Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

All solutionsarrow_forwardcheck_circleAvailable in the Portal and by API
policyAML & screening6 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

All use casesarrow_forwardcheck_circleMapped to the products and data that cover it
how_to_regOnboarding & identity3 use cases

Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

All use casesarrow_forwardcheck_circleMapped to the products and data that cover it
databaseData & enrichment4 use cases

Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

All use casesarrow_forwardcheck_circleMapped to the products and data that cover it
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B2C Marketing

Quester: Instant online marketing leads

B2C Marketing

Finding your customers, when you want them and when you need them, has never been so easy. With Quester, you now have the ability to select a target audience, build your marketing list and download it to your computer in minutes, 24 hrs a day, 7 days a week. The marketing tool you have been waiting for.

Our Quester Online Marketing Portal can be accessed 24hrs a day, 7 days a week and only rests when you want it to. If you are running a busy telemarketing company, need leads for the next morning, you now have the option of downloading data minutes before your staff arrive. If you are running a company that requires data leads on weekends, Quester Online can be accessed anywhere at any time and provide you with that data leads you need at an instant.

Smarter marketing means Quester will keep a job history of all your data history and data counts. This means, if you were doing some marketing research in any particular region or counts on data available in those regions, these data counts are saved for you enabling you to then log back in at any time to convert that data count in to an actual order for download or when you are ready to campaign. Also in the job history are your previous job orders which can then be used to merge into any new data orders as an exclusion file. As an example, you may wish to campaign in the same area several months later and by merging in your previous order in Quester as an exclusion file, you will only get any new records we have added to the database or any that you did not previously download.