From onboarding to ongoing monitoring in one system
WatchEye brings identity verification, screening, scheduling and customer monitoring into one connected workflow, a complete customer onboarding, monitoring and risk intelligence platform
| Screening | Outcome |
|---|---|
| PEP & Sanction Screening | Pass |
| Adverse Media Screening | Warning |
| Court Screening | Pass |
One platform across the whole customer lifecycle
WatchEye is built around four core pillars that together cover onboarding, identity verification, watchlist screening and ongoing monitoring.
Customer Onboarding
A complete onboarding solution integrating identity verification, screening and risk assessment into a single workflow — standalone or via API.
Identity Management
Verify identities using government documents through the DVS, biometric facial verification with liveness detection, and OCR document scanning.
Watchlist Screening
Screen against PEPs, international sanctions, regulatory and criminal watchlists, adverse media sources and court records.
Ongoing Monitoring
Automated, scheduled monitoring of your entire customer base, with immediate alerts to any new matches or changes.
Five steps from integration to ongoing monitoring
WatchEye simplifies the process into a connected workflow, so your organisation stays secure and compliant with minimal effort.
Connect via API or portal
Deliver a complete onboarding experience. WatchEye allows both SaaS and API access — integrate directly into your systems, use the secure browser-based portal, or bulk-upload your existing customer base
IDV & KYC checks
Instantly perform identity verifications and customer due diligence. Validate driver's licences, passports and Medicare cards, add biometric facial verification with liveness detection, and cross-reference against the DVS and authoritative databases.
Tailor your screening programs
Configure screening with no-code, customisable rules. Screen against PEPs and sanctions, adverse media and criminal court cases, and set matching sensitivity and country filters to fit your risk policy.
Multi-file monitoring & scheduling
Set up as many monitoring programs as needed within one system, and set the frequency of checks — daily, weekly, fortnightly or monthly to fit your operational workflow.
Ongoing customer due diligence
Meet Ongoing Customer Due Diligence requirements through continuous monitoring. When a scheduled check finds a new match, WatchEye creates an Event and notifies your team, building a complete audit trail as you review and action it.
Connect via API or portal
Deliver a complete onboarding experience. WatchEye allows both SaaS and API access — integrate directly into your systems, use the secure browser-based portal, or bulk-upload your existing customer base
IDV & KYC checks
Instantly perform identity verifications and customer due diligence. Validate driver's licences, passports and Medicare cards, add biometric facial verification with liveness detection, and cross-reference against the DVS and authoritative databases.
Tailor your screening programs
Configure screening with no-code, customisable rules. Screen against PEPs and sanctions, adverse media and criminal court cases, and set matching sensitivity and country filters to fit your risk policy.
Multi-file monitoring & scheduling
Set up as many monitoring programs as needed within one system, and set the frequency of checks — daily, weekly, fortnightly or monthly to fit your operational workflow.
Ongoing customer due diligence
Meet Ongoing Customer Due Diligence requirements through continuous monitoring. When a scheduled check finds a new match, WatchEye creates an Event and notifies your team, building a complete audit trail as you review and action it.
Get our complete product overview & pricing guide today
WANT THE FACTS BEFORE MAKING A DECISION? OUR OVERVIEW PROVIDES YOU WITH KEY FEATURES AND PRICING OPTIONS
Screen against trusted global and Australian sources
Select one or more sources for any check or monitor. Configure matching sensitivity, countries and thresholds to fit your risk policy.
PEP & Sanction Screening
Screens against global Politically Exposed Persons (PEP) lists and international sanctions lists.
Adverse Media Screening
Screens for negative news articles and media coverage. Results include an AI-generated summary of the findings.
Court Screening
Screens against court records for civil and criminal cases.
Banned or Disqualified Persons
Screens against registers of banned or disqualified individuals.
ADC & Deceased Screening
Screens against death records from the Australian Death Check, plus additional deceased records.
Email Screening
Checks email address deliverability and detects disposable (temporary) email addresses.
Business Screening
Screens an Australian business against ASIC and other business registers. UK Business Screening checks against UK Companies House.
Real Estate Screening
Searches Australian real estate listing history for the entity's address, including sale, sold and rental records. Australia only.
Monitor across data points that matter
Backed by billions of data points
WatchEye draws on a wide range of trusted, privacy-compliant Australian data sources.
Quick Checks for one-offs. Programs for ongoing monitoring.
Quick Checks
One-off, on-the-spot verifications for a customer at your branch or on the phone, or a quick check before approving a transaction. Run them whenever you need them.
- searchQuick Screen — screen a person, business or vessel against one or more sources.
- badgeQuick ID Check — verify against a government document, or send an ID Pass self-service link.
- descriptionQuick Report — run an ASIC company or person extract, or a UK Companies House report.
Programs
Bulk, ongoing monitoring of your customer base. A program works like an active CRM: upload your customers, configure what to screen for, set a schedule, and WatchEye does the rest.
Two ways to verify an identity
Verify a customer's identity on the spot, or send them a secure link to verify themselves.
badgeDVS ID Check (direct verification)
Enter the customer's document details and check them against the Australian Government's Document Verification Service. A result and downloadable certificate are returned within seconds.
mobile_arrow_rightID Pass (customer self-service)
Generate a one-time secure link sent via SMS or email. The customer completes a biometric liveness check and uploads their identity documents on their own device.
Every match becomes an Event to review
When a screening check finds a match that requires attention, WatchEye creates an Event, the central workflow for managing risk.
Status
Move each Event through New, Investigating, Monitoring, Cleared and Closed.
Risk level & flags
Set a risk level from None to Very High, and apply flags such as Politically Exposed, Hardship or Bankrupt.
Notes & audit trail
Record your review and actions. Every action is logged, building a complete compliance trail.
| Entity | Screening Type | Outcome |
|---|---|---|
| Jordan Mitchell | PEP & Sanction Screening | Warning |
| Riley Henderson | Court Screening | Warning |
| Morgan Bailey | Adverse Media Screening | Pass |
| Northgate Holdings Pty Ltd | Business Screening | Pass |
Detailed reports from official registries
Run reports on companies and individuals from ASIC and UK Companies House, plus a Social Media report.
business ASIC Reports
- check_circleCompany Extract (Current)
- check_circleCompany Extract (Current & Historical)
- check_circleCompany Roles & Relationships Extract
- check_circleAustralian Company Risk Report
- check_circlePerson Extract (Current)
- check_circlePerson Extract (Current & Historical)
public UK Companies House
- check_circleCompany Extract
- check_circleOfficer Extract
share Social Media Report
Checks email addresses and phone numbers against social media platforms, returning profile links, employment history, education, skills and other publicly available information.
A wide range of applications
Fraud Prevention
Proactively identify potential fraud threats or suspicious activity.
Financial Transaction Monitoring
Oversee financial transactions and detect suspicious activities for AUSTRAC reporting
Financial Crime Management
Keep track of customer file changes, including address and contact information updates.
PEPs & Sanctions Alerts
Ensure regulatory compliance with alerts for PEPs and sanctions for AML/CTF compliance.
Debt Recovery
Transform basic alerts into detailed, actionable insights with enriched customer data.
Profile Enrichment
Transform basic alerts into detailed, actionable insights with enriched customer data.
Identity Verification
ID Pass provides a fast, reliable, and user-friendly solution for verifying customer identities with minimal friction.
AML/CTF Compliance
Ensure AUSTRAC compliance with Global Data’s AML solutions, offering robust monitoring, reporting, and risk management capabilities.
Built for AML/CTF compliance and audits
WatchEye maintains a complete audit trail and supports enterprise access controls, a key requirement under AML/CTF regulations.
- history
Comprehensive audit log
A complete, exportable record of significant actions, attributable to specific users and timestamps.
- login
SSO via SAML 2.0
Single Sign-On through your identity provider, with Just-In-Time user creation and configurable authentication modes.
- key
API keys & role-based access
Read & Write or Read Only keys with optional IP allow-lists, plus role-based permissions and MFA for password logins.
| Date | User | Action |
|---|---|---|
| Today | System Process | Monitor run — PEP & Sanctions |
| Today | j.taylor | Event status → Closed |
| Yesterday | a.singh | Screening check run |
| Yesterday | a.singh | Entity created |
Security you can bank on
Systems infrastructure designed to exceed global regulatory requirements.
ISO 27001 Certified Company
Independently audited every year to keep our ISMS current.
AES-256 Encryption
All data encrypted at rest with AES-256; TLS 1.2/1.3 in transit.
Data Sovereignty
100% data residency in Australian AWS regions (Sydney & Melbourne).
24/7 SOC Monitoring
Round-the-clock threat detection and incident response.
Download the guide to learn more, or start your trial today.
Give your team the complete KYC, KYB, and ECDD systems they need to run in-depth background checks entirely in-house.
Common Questions about WatchEye
Some common questions asked about our highly advanced alert and monitoring system. WatchEye is your complete solution for mitigating risk, staying compliant, and ensuring a secure customer journey. Whether you're a financial institution, fintech, or a business subject to AML/CTF regulations, WatchEye provides you with the tools needed to manage risk effectively
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Implementation
What do you mean by End-to-End Customer Onboarding?
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What do you mean by End-to-End Customer Onboarding?
End-to-End Customer Onboarding refers to a comprehensive, seamless process that covers every stage of a customer’s journey, from the initial interaction with your business to their continuous management and offboarding. WatchEye is used to manage the entire process.
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Compliance
Does WatchEye have Identity Verification as well?
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Does WatchEye have Identity Verification as well?
Yes, you have the option of sending an automated ID Pass link to your clients, to ‘self-verify’ on their smartphone, or you can perform one-to-one manual checks if you prefer.
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Implementation
Can I select my own alerts and monitoring programs?
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Can I select my own alerts and monitoring programs?
Yes, absolutely. You can simply load your customers in WatchEye, select the monitor or monitors of preference, set the automated checking schedule, set the alert threshold and manage identities separately or together with the screening monitor.
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Compliance
How does WatchEye help with regulatory compliance?
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How does WatchEye help with regulatory compliance?
By providing automated monitoring and reporting tools designed to meet global and local standards such as AUSTRAC’s AML/CTF requirements, WatchEye offers features like PEPs, Sanctions, Adverse Media, Criminal Court screening and identity verification to ensure businesses stay compliant with relevant regulations and reduce the risk of penalties.
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Implementation
Can I set different rules for different types of customers?
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Can I set different rules for different types of customers?
Yes, Watcheye allows you to create and apply different rules for various customers. This means you can tailor your monitoring efforts based on factors such as customer type, their risk, their location or business type.
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Implementation
Does WatchEye support AUSTRAC Tranche2 entities?
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Does WatchEye support AUSTRAC Tranche2 entities?
Yes. This is exactly what WatchEye is created to support. This system plays a vital process in your company’s Ongoing KYC and AML-CTF compliance program and backbook screening. Manage identity verification and ongoing monitoring in one, easy to access portal.
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Compliance
Does WatchEye support and screen international customers as well?
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Does WatchEye support and screen international customers as well?
Yes, WatchEye is designed to support not only local compliance standards (such as AUSTRAC) but also global regulations, including FATF recommendations and GDPR. This makes it a versatile solution for businesses operating internationally, ensuring they meet diverse compliance and risk management obligations. Screen and monitor globally for PEPs and Sanctions and Adverse Media.
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Implementation
Can my onboarding files automatically integrate with WatchEye?
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Can my onboarding files automatically integrate with WatchEye?
Yes, WatchEye is designed for seamless integration with your existing systems. Whether you prefer a SaaS model or API integration, WatchEye can be incorporated into your current workflows with minimal disruption, providing a unified compliance and security solution
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Compliance
What types of alerts can WatchEye provide?
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What types of alerts can WatchEye provide?
WatchEye offers a range of alerts, some of the most that is offered in one screening platform. Book a demo with our office to see what is available.
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Implementation
What alert frequency can WatchEye support?
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What alert frequency can WatchEye support?
You have control to set the desired monitoring and alert frequency. Simply prioritise your alerts according to the level of risk on your customer files or transactions. From daily to monthly or configure your own schedule.
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Implementation
How quickly can I start using WatchEye after signing up and can I trial it free?
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How quickly can I start using WatchEye after signing up and can I trial it free?
Yes, you can trial or test WatchEye’s functionality for free. Once you sign up, setting up WatchEye is quick and straightforward. After loading your data files and configuring your monitoring preferences, you can start receiving alerts almost immediately. Our support team is available to assist you with the setup process to ensure a smooth transition.
payments
Pricing
What is the cost of WatchEye?
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What is the cost of WatchEye?
WatchEye pricing is costed based on the data monitors activated and consumed. It is transaction based. There are no costs or limits associated on how many customers you enrol, the costs vary depending on how many monitors are activated and scheduled to run. Please contact us for full pricing details.
Who We Work With
To discover our specific client partnerships, request our product summaries. Details on who we collaborate with are included therein.
Our Products
A comprehensive suite of verification and data enrichment tools engineered to protect your platform.
WatchEye
WatchEye brings everything together, including real-time KYC/KYB alerts, ongoing monitoring, plus identity, document, and biometric verification. It is an all-in-one customer onboarding system.
IDFEX ID Check
IDFEX provides fast, one-to-one Australian identity, document, and data verification checks, in an easy-to-use SaaS platform. Instantly verify government IDs online.
ID Pass
ID Pass lets customers verify their identity and biometrics on their smartphone easily while keeping full control of their data. Generate and send your customers a link to verify themselves.
Australian Death Check
The Australian Death Check is Australia’s only official national death data source. Our platform provides accurate, compliant, and instant access to millions of death records.
Caspar KYC
CASPAR is Australia’s top data tool for finding, verifying, and identifying consumers. It uncovers hidden KYC data with rich background and contact details on your customers.
API
Our RESTful API connects smoothly with all software environments, providing tailored, pre-configured, and ready-to-use queries within our SaaS systems. Built to address data issues and drive automation.
Insiight Enrichment
Insiight improves customer data quality by verifying, correcting, and enriching records so they remain accurate and useful. Instantly append fresh information across your database.
Quester Marketing
Quester makes it easy to build targeted Australian marketing lists. Use smart filters to create privacy-compliant campaigns that match your audience. Only pay for the data that you download
Ready to see WatchEye in action?
WatchEye turns your AML/CTF obligations into practical steps your team can run every day, see how easy it can be.
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