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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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InsiightData quality

Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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Australian Death CheckDeceased data

The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

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Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

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databaseImprove your data3 solutions

Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

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policyAML & screening6 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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how_to_regOnboarding & identity3 use cases

Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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databaseData & enrichment4 use cases

Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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Solution datasheet

B2C Marketing Lists

Filter 20M+ current Australian consumer profiles by location, demographics and household attributes, then download a list that's already opt-in confirmed, DNC-washed and validated. You pay for the records you download.

Consumer profiles
20M+ current
Opt-in
Confirmed per record
DNC
Washed before delivery
Pricing
Pay per downloaded record

Why sourced lists go wrong, and what to check

A cheap list that breaches the Spam Act isn't cheap.
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Spam Act & DNC compliance

Consent and DNC status are checked before delivery, so the compliance question is answered before the first send.

payments

Pay for what you use

Filter first, download what fits, pay per record. No minimum list purchase.

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Contacts that connect

Records are validated before delivery, so the campaign starts at deliverable instead of discovering bounce rates.

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Segment precision

Location, demographics and household attributes narrow the audience to the people the offer fits.

API endpoints

Request schemas and example calls are in the API reference. Sandbox available for integration testing.
helpFAQ

Common questions

Something not covered? Ask our team.

Where does the data come from?

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Opted-in Australian consumer records, collected through surveys, competitions and partner programs where the individual gave marketing consent. The universe is maintained at around 20 million current profiles.

Every record carries the source it came from and the date consent was given, so the provenance of any contact on your list can be traced back to a specific collection event instead of taken on trust.

How is opt-in verified?

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Consent is held at the record level, not asserted at the list level. Each profile carries its consent source and the date it was captured, and records without current marketing consent never enter the list universe at all. They are not filtered out at export; they were never available to select in the first place.

That distinction matters when you are asked to substantiate a send. The consent evidence for any individual contact travels with the record, so the question "why did you contact this person?" has a per-record answer.

What does DNC washing cover, and when does it happen?

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Every phone record is checked against the Do Not Call Register before the list is delivered to you, and the date of that wash is recorded with the file.

Timing is critical here. Compliance is assessed as at the date you make the call, not the date you acquired the list, so a file washed months ago and dialled today gives you no protection at all. Recording the wash date is what lets you show the register was checked, and how recently.

For lists you hold over time, the DNC Check endpoint and Insiight both re-wash on a schedule, so the file stays current between campaigns instead of quietly ageing out of compliance.

Does this make our campaign Spam Act compliant?

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It answers the consent half of the question, which is the half that cannot be fixed retrospectively. Every contact is opt-in confirmed with its source and date recorded, and phone records are DNC-washed before delivery.

The rest stays with you. The Spam Act also requires that your message accurately identifies the sender and includes a functional unsubscribe facility, and that opt-outs are honoured promptly. Those are properties of your campaign, not of the list.

A clean list with a non-compliant message is still a breach. But a compliant message sent to a list whose consent you cannot substantiate is the more common and more expensive failure.

What can we filter on, and what does it cost to explore?

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Location, demographics and household attributes: the dimensions that determine whether an offer fits the person receiving it.

Filtering, counting and previewing are free. You can build a segment, see how many records it returns, narrow it, and count again as many times as you like before committing to anything. Nothing is charged until you download.

That is deliberate: it means audience sizing happens before the budget conversation, not after it.

How does pricing work?

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Per downloaded record. There is no minimum list purchase and no subscription to maintain.

Because filtering and counting cost nothing, you can size an audience precisely and then download only the records you intend to use. No buying a block of 50,000 because that was the smallest package available and working out later that only 12,000 of them fit the offer.

How long does a purchased list stay usable?

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Not indefinitely, and that is a data problem, not a licensing one. People move, change numbers and register on the Do Not Call list continuously, so a file that was accurate at download begins decaying the day you receive it.

Insiight washes purchased lists on a schedule so they stay current between campaigns, re-validating contact points and re-checking DNC status.

That is generally cheaper than replacing the list outright, and considerably safer than calling it as-is on the assumption that the original wash still holds.

Can we run this from our own campaign tooling?

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Yes, through three endpoint groups:

  • Marketing Contact Lookup — opt-in records retrieved by contact point
  • Phone — DNC status checks, per record
  • Address — validation and autocomplete

This suits teams who would rather check a record at the moment of use than work from a downloaded file: washing DNC status immediately before a dialler session, for example, instead of relying on the wash date that applied at delivery.

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