Maximise your Customer Understanding

Our Single Customer View (SCV), also known as One Customer View (OCV) solutions provide companies with a comprehensive understanding of their customers by utilising a combination of demographic information, unique data points and real-time updates on contact information. This powerful solution gives companies a single, unified view of their customers, enabling them to gain valuable insights into their behaviour, preferences and needs.

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Improve customer engagement

With a complete view of your customer’s demographic information and behaviour, Single Customer View can help you understand what drives their engagement with your brand. Understand what makes your customer tick and how to capitalise on their ever-changing needs.

Valuable data touch points

Our suite of SCV solutions play a crucial role in effective customer engagement. High-quality data ensures accuracy and reliability, allowing companies to make informed decisions and engage with customers effectively. Get actionable data insights and understand if your customer is using multiple phone numbers, sharing email addresses or selling their property to move elsewhere. Regular data updates are necessary to keep information relevant and current, allowing companies to stay ahead of changing customer preferences.

A unified view

Single Customer View provides companies with valuable data insights by aggregating a wide range of customer information into a single, unified view. This information includes demographic information, unique data points and real-time updates on contact information. By having a complete view of each customer, companies can gain valuable insights into their behaviour and create a more personal, meaningful interaction with their customer.

Uncovering the complete picture of your customer with SCV

Harnessing the Power of Single Customer View

Our SCV solutions give you a comprehensive, 360-degree view of your customer by bringing together all available customer information into a single, unified view. Our solutions integrate all relevant customer information into a single point of access, providing a full picture that includes demographics, unique data and updated contact information. By having a 360-degree view of your customer, you can make data-driven decisions that enhance their experience and provides you with a complete picture of your customer and who they actually are.

360 degree view
Introducing Our Powerful Software Solution

Real-Time Data Changes for Immediate Action

Real-time data changes are critical to effective decision making in today’s fast-paced business environment. With access to up-to-date information, companies can quickly respond to changes in customer behaviour and preferences, address potential issues before they become major problems and capitalise on new opportunities. By staying ahead of real-time data changes, companies can improve customer engagement, enhance the overall customer experience and maintain a competitive edge.

Data for SCV
data points

Data for SCV Solutions

Some data points our SCV solutions provide;

  • Full names & residential addresses
  • Phone number (Landline & Mobiles)
  • Email addresses
  • Age records
  • Deceased flags
  • Employment information
  • Social Media information
  • Court information
  • Demographics

What our customers say about Caspar

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"Caspar has proven to be an amazing asset for our team. In more than 95% of cases, it consistently provides detailed information about our customers or applicants. The depth and accuracy of the data returned by Caspar is truly remarkable, exceeding our expectations all the time."

BNPL Client
Head of Data

"As a debt recovery agency, locating customers is central to our operations. We have experimented with various systems in the past, but none have matched Caspar's capabilities. It stands out for its extensive data volume, unmatched accuracy, and reliability. Caspar has become our primary tool."

Credit Collection Client
GM of Operations

"Traditionally, we relied solely on internal data sources and programs, but subscribing to Caspar has marked a significant advancement for our operations. Initially, we intended to use Caspar exclusively in our KYC and fraud detection teams. However, impressed by its performance and the quality of data, we expanded its application to include our credit risk and collections departments. A great tool."

Major Banking Client
Head of Data Sourcing

"Caspar has been so important on how we approach lending and investment decisions in Australia. It provides us with comprehensive background data that is crucial for customer decision-making. What sets Caspar apart is its access to a broader range of alternative data, which goes beyond standard information sources. This capability has significantly improved our risk management practices."

Finance & Leasing Client
Chief Risk Officer

"Caspar has proven to be an invaluable asset for our operations. It not only allows us to reconnect with clients within seconds but also serves as a comprehensive tool for background screening during our hiring processes. We also use it for customer file enrichment, employment verification, and fraud checks. Highly recommend!"

Insurance Client
Team Leader Operations

"We have used cheaper skiptracing software offered out there, but I guess you pay for what you get. Caspar is so much more advanced than anything else we have used. The other skiptracing systems I have used were so outdated compared to Caspar."

Private Investigator
Managing Director

"We need to be able to disclose the data lineage to our customers if asked. Caspar is the only solution that allows our compliance team to do that. We won't use the others as they don't support us with disclosing their data origins."

Banking Client
Head of Data Governance

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Ready to see Caspar in action?

"We typically only ever used internal data sources or programs, but the addition of Caspar has been a real step up for us. We initially planned on using Caspar in our KYC & fraud teams, but rolled it out company wide because it was so diverse"

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Product Solutions

Our Products

For over a decade, we’ve been helping organisations overcome their data challenges, particularly when it comes to enhancing the strength and completeness of Australian Consumer data.

Quester

Quester

Effortlessly target your ideal consumer audience and launch your campaign with our user-friendly platform, where you can quickly and easily download Australian marketing lists in minutes.

Quester
Caspar

Caspar

With Caspar, tracking down missing debtors and persons of interest has never been easier. Easily uncover their contact information and reconnect with them in a snap.

Caspar
INSIIGHT

Insiight

Our self-service datawashing platform allows for the repair, validation and enrichment of outdated Australian Consumer data. Improve the quality of your data in minutes.

Insiight
IDFEX

IDFEX ID Check

Stay compliant and secure with our comprehensive identity verification and risk assessment solution, featuring validation, verification and matching of various metrics.

IDFEX ID Check
ADC

ADC Death Check

Protect your business reputation with our Australian Death Check solution. Maintain data accuracy as required by law, improve customer experience, save money and fight fraud.

ADC Death Check
API

API

Easily integrate our reliable RESTful API into your software for seamless access to our extensive Australian Consumer Data Universe. Suitable for automating data processes for any industry.

API

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