Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Phone Connectivity Check tests one or more Australian phone numbers and reports whether each is connected, disconnected, undetectable or invalid, with the carrier and approximate location where available. Numbers are checked in one call with a timeout you control.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
Accounts start in the sandbox. Production keys are issued once the account is approved.
A phone number on file may have been disconnected years ago. Phone Connectivity Check tests the numbers you hold and reports which are live, so calls, SMS and verifications are only sent to numbers that can receive them. It is the same check Property Detail runs on the numbers it returns.
Each number returns C for connected, D for disconnected, U where the state cannot be detected, or I for an invalid number, with a short description.
The carrier of the number, where available.
An approximate geographic location for the number, where available.
One or more 10-digit numbers in 0NSN format, comma separated, each answered in the results array.
The result code is the answer. A U after the timeout means the check ran out of time, not that the number is bad.
The number is connected. Calls, SMS and verification codes can be sent to it.
The number is disconnected. Do not rely on it; seek a current number.
The connectivity could not be established, or a result was not available within the timeout. Try again later.
The number is not a valid Australian phone number in 0NSN format.
Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.
Phone DNC Status checks the same numbers against the Do Not Call register. Phone Contact Lookup finds who is linked to a number. Email Deliverability is the equivalent check for addresses.
New accounts begin with sandbox access, and production API keys are issued once the account has been commercially approved.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday