Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Show the calling account returns the account an API key belongs to: its environment of live or sandbox, the products it can use, and the balance, credit limit and available credit that billable calls draw on. It is the recommended first call for a new integration, because it confirms the credentials work and point at the environment you expect.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
An integration should know three things before it screens anything: that the key works, that it is pointed at sandbox or live as intended, and that the products it will call are enabled. One read answers all three and shows how much credit is available.
The environment is live, where calls bill against the balance and return real screening data, or sandbox, where calls do not bill and return test data. This field is the authoritative answer.
The products array lists every product the account is entitled to call billable endpoints against. For a sub account it is the intersection of the parent's products and the sub account's own entitlements.
The balance and credit limit are decimal strings, and available credit is their sum: the amount available for billable calls. Once the sum drops below the cost of a call, billable endpoints return 402. For a sub account these figures come from the parent, which is the account charged.
List users reads the portal users on the account. List audit entries reads what has been done with it. Every launch endpoint bills against the balance this call reports.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday