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In force

Tranche 2 started 1 July — AML/CTF obligations now extend beyond financial services.

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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

Visit WatchEyearrow_forwardcheck_circleIncluded in the Global Data Portal
IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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InsiightData quality

Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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Australian Death CheckDeceased data

The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

All solutionsarrow_forwardcheck_circleAvailable in the Portal and by API
policy_alertStay compliant6 solutions

Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

All solutionsarrow_forwardcheck_circleAvailable in the Portal and by API
databaseImprove your data3 solutions

Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

All solutionsarrow_forwardcheck_circleAvailable in the Portal and by API
monitoringWatchEye API14 categories

The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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policyAML & screening6 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

All use casesarrow_forwardcheck_circleMapped to the products and data that cover it
how_to_regOnboarding & identity3 use cases

Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

All use casesarrow_forwardcheck_circleMapped to the products and data that cover it
databaseData & enrichment4 use cases

Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

All use casesarrow_forwardcheck_circleMapped to the products and data that cover it
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WatchEye · Users

Show user

Show user returns one portal user by UUID with their username, names, email and phone, whether they are enabled, the roles they hold and when they last logged in.

  • One user's access details in a single read
  • Roles and last login for access reviews
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Response fields
Go to the API docs

New accounts begin with sandbox access.

ISO 27001 certified Handled under Australian privacy law Every API call written to the audit log
What the check gives you

Checking one person's access

When an identity system reconciles a person, it needs to confirm they exist on the account, whether they are enabled and what they can do. This call answers that by UUID.

Who they are

Username, first and last name, email and phone.

What they can do and whether they can log in

The enabled flag, the roles held, and the last login timestamp, null if they have never logged in.

Related checks

Others in WatchEye Users

List users finds the user. Update user enables or disables them. List audit entries filtered by user shows what they have done.

Questions

Questions we get asked about reading a user

What does our system need to send?
The user UUID in the path. Nothing else.
What comes back?
The user with their UUID, username, first and last name, email, phone, enabled flag, roles, last login and timestamps, plus an API reference for the call.
What roles can a user have?
Account manager; security manager, which permits updating SAML and related security settings; and VPN access, which permits access from known VPN connections. A user with none of these has an empty roles array.
How many calls can we make?
The default rate limit is 600 requests per minute, enforced in a 60-second fixed window. Requests over the limit receive a 429 response, so pace requests evenly and back off before retrying. A higher limit can be arranged on a case-by-case basis.
Getting started

The first step to access is a conversation

Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

ISO 27001 certified
Handled under Australian privacy law
Every API call written to the audit log