Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Creating a program sets up the container that holds the entities you monitor and the monitors that screen them. Only a name is required; status, data retention, event grouping, report emails and the default risk level all have defaults. The call returns 201 with the created program, ready to receive entities.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
Programs are how WatchEye separates one monitoring purpose from another: a program for onboarding, another for ongoing customer screening, another for suppliers. Each carries its own entities, its own monitors and its own settings for how long data is kept and how events are grouped.
Left unset, a new program is active, keeps entity data for 12 months, raises separate events capped at 10 per entity, sends no report emails and pre-fills new entities with low risk.
With separate grouping each match becomes its own event, up to the maximum you set between 5 and 100 per entity. With grouped, matches for an entity are merged into a single event.
Up to five email addresses receive event report notifications for the program.
An optional Idempotency-Key header returns the original response on a retry with the same key and body. A key reused with a different body is rejected with 422, and a key still being processed with 409.
A program holds entities and monitors. Screening runs against an entity, matches become events in the triage queue, and every call is written to the audit log.
A program can be paused, which stops its monitors running while its entities and checks remain accessible, and set back to active later.
Charges arise when screening runs against the entities in a program: each check type launched against an entity is charged at launch, and a monitor run is charged for each entity eligible for its operation. Rates are set for your account and communicated by your Global Data account manager, and statements with a per-call breakdown are in the WatchEye portal.
Show a program reads it back. Update a program changes its settings or pauses it. List programs finds every program on the account. Create an entity in a program adds the records to monitor.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday