Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Creating an entity adds a person, business, vessel or property to a program as the record that screening checks, ID checks and monitor runs read from. The fields required depend on the entity type, and the call returns 201 with the entity, its short entity number and the risk level it was given.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
Every entity check and monitor run reads its subject from the entity record, so the details entered here are the details screened. A reference number of your own ties the entity back to your customer record, and flags and a risk level carry your own assessment alongside the screening results.
An individual carries names and a date of birth. A business carries its name and an ABN, ACN, UK company registration number or other identifier. A vessel carries its name. A property carries its name and address. Address, phone and email fields sit alongside where they apply.
A reference number of your choosing, unique within the program, is stored on the entity and can be filtered on when listing.
Manual flags such as PEP, sanction or deceased, and a risk level of low, medium or high, are stored on the entity. Omit the risk level to take the program's default, or send null to leave it unassigned.
An optional Idempotency-Key header returns the original response on a retry with the same key and body. A key reused with a different body is rejected with 422.
An entity belongs to a program. Screening checks and monitors run against it, its matches become events in the triage queue, and every call is written to the audit log.
The date of birth on an individual is locked once it has been used in an identification check.
Charges arise when screening runs against the entities in a program: each check type launched against an entity is charged at launch, and a monitor run is charged for each entity eligible for its operation. Rates are set for your account and communicated by your Global Data account manager, and statements with a per-call breakdown are in the WatchEye portal.
Show an entity reads it back. Update an entity changes it. Launch screening checks against an entity and Launch an ID check against an entity run the checks that read from it.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday