Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Show an adhoc ID check returns one quick identity check by its UUID, with who launched it, the outcome, the consent attestation, the verification details and the typed details block from the source. Document numbers and other sensitive inputs are never returned.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
The launch returned the completed check inline. This call returns the same record later: to write it to a file, to answer an audit, or to follow an IDPass that was still pending when it was launched.
The outcome is pass or fail, or pending while an IDPass is still with the individual. The outcome summary and data summary state the result and the subject in a sentence each.
The typed details block carries the source's own result for the type. The verification details list each verified field and its value, and the consent block records the attestation made at launch.
The created by block names the portal user or the API key that launched the check. For an IDPass-backed check, the IDPass shell carries its status, verification status and hosted link, with the path to the full IDPass record.
ID checks run synchronously, so the outcome in the response is final. The one exception is a check completed through an IDPass, which stays pending until the individual finishes the hosted link.
The supplied details were verified by the upstream source. The outcome summary states the result in a sentence, the verification details list what was checked, and the typed details block carries the source's own result, such as a DVS verification result code of Y.
The upstream source did not verify the supplied details. For a DVS check the details block carries the result code and any additional information the issuer returned. The check is complete and can be downloaded as a certificate.
Only an ID check satisfied by an IDPass reports pending. The response embeds the IDPass shell with its status and hosted link; follow the IDPass path and poll it until the status is terminal.
Each ID check launch is charged to your WatchEye account at run time, after a successful call to the upstream verification source. The rate for each check type is set for your account and communicated by your Global Data account manager. Statements with a breakdown of API calls and their costs are available in the WatchEye portal.
Launch an adhoc ID check creates the check this call reads. List adhoc ID checks finds it. Download an adhoc ID check certificate as PDF produces the certificate. Delete an adhoc ID check removes it.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday