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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify Identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

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Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

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Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

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monitoringWatchEye API14 categories

The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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policyAML & screening5 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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WatchEye · IDPass

Download an IDPass image

Download an IDPass image returns one verification image as raw bytes: a document photo, the standalone ID photo or the liveness probe image. Images are only retained when the IDPass was launched with return verification images turned on, and the types available are listed in the show response. The endpoint is not billed.

  • Raw image bytes, typically JPEG, with a Content-Disposition filename
  • Available only for IDPasses launched with image retention on
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Image types and status codes
Go to the API docs

New accounts begin with sandbox access.

ISO 27001 certified Handled under Australian privacy law Every API call written to the audit log
What the check gives you

Keeping the pictures behind a verification

Some files need the document images and the selfie, not only the certificate. When retention was turned on at launch, each image can be fetched by its type and stored with the record.

The images that were captured

The images array on the show response lists each available image with its type, title and MIME type, for example the front of a driver licence, the ID photo or the liveness probe image.

One image per call

The response is the image's stored bytes with its MIME type and a Content-Disposition header suggesting an inline filename.

A clear answer when there is no image

A type that was not captured, or any image on an IDPass launched without retention, returns 404.

How a check runs

Where verification images sit in the WatchEye model

An IDPass belongs to an ID check, entity-bound or adhoc. Its images are retained only when the launch asked for them, and are read from the record already held.

The certificate PDF is a separate download from the PDF endpoint.

What it costs

Charged at creation, by the number of document steps configured

Each IDPass launch is charged to your WatchEye account when it is created. The product billed depends on how many document verification steps are configured, from one to three. If the link is never used and expires, the launch charge is refunded. Rates are set for your account and communicated by your Global Data account manager.

  • Billed at creation
  • Refunded if the link expires unused
How billing works
Credits drawn down against your account balance
  • A launch is charged when the IDPass is created.
  • The product billed follows the number of document steps: one, two or three.
  • A link that lapses unused moves the IDPass to expired and the launch charge is refunded.
  • A 402 response means the account has reached its credit or call limit. Nothing is run and nothing is charged.
Talk to us about rates
Related checks

Others in WatchEye IDPass

Show an IDPass lists the image types available. Download an IDPass certificate as PDF returns the certificate. Launch an IDPass against an entity and Launch an adhoc IDPass set whether images are retained.

Questions

Questions we get asked about IDPass images

Do we need a developer to implement this?
Yes. The endpoint returns raw image bytes rather than JSON, so a developer handles the response as a file and stores it where your records live. A sandbox account is available for development at no charge. It is a separate account with its own API keys, it returns test data in the same response shapes as live, and the same base URL serves both environments.
What does our system need to send?
The IDPass UUID and the image type in the path. The type is one of the values listed in the images array of the show response, such as licence_front, id_photo or probe_image.
What comes back?
The image as raw bytes with its stored MIME type, typically JPEG, and a Content-Disposition header. A 404 when the type was not captured or the IDPass was launched without image retention.
Is it billed?
No. Images are read from the on-record IDPass.
What happens to the personal information in the response?
Personal information stored in WatchEye is covered by Global Data's security policies for the platform. Once your integration copies it into your own applications, databases, logs or backups, protecting it becomes your responsibility. Retrieve only the fields you need and treat any logs that capture API payloads as sensitive.
Getting started

The first step to access is a conversation

Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

ISO 27001 certified
Handled under Australian privacy law
Every API call written to the audit log