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Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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Email

Email Deliverability Check API

Email Deliverability Check tests one or more email addresses and reports for each whether the mail server will accept delivery, and separately whether the address is ok to send to. A known spam trap can be deliverable yet not ok to send, and the check tells the two apart.

  • A deliverability result and a separate ok-to-send flag for each address, so a spam trap or serial complainer is caught even when the mailbox exists
  • Several addresses per call, comma separated, each with a plain-language reason such as Mailbox not found, Greylisted or Catch all
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Interpreting the results
View developer documentation

Accounts start in the sandbox. Production keys are issued once the account is approved.

Encrypted in transit and at rest Handled under the Australian Privacy Principles
What the check gives you

Finding out whether an email will arrive, and whether you should send it

Bounces damage sender reputation and a message to a spam trap damages it more. Email Deliverability Check tests the addresses you hold and answers two different questions for each: can this address receive mail, and should you send to it. It is the same check Property Detail runs on the addresses it returns.

Whether the mailbox will accept mail

Each address returns Y for deliverable, N for not deliverable, U where the state cannot be detected, for example greylisting or catch-all, or I for an invalid address.

Whether you should send

A separate ok-to-send flag of Y, N or U. An address can be deliverable but not ok to send, for example a known spam trap or serial abuse reporter.

Why

An information string describes the result in plain language, such as Deliverable, Undeliverable: Mailbox not found, Unknown: Greylisted, Catch all, Abuse or Spam trap. It is for people to read, not for programs to match.

Several at once

One or more addresses, comma separated. Addresses are returned in lower case and may come back in a different order.

Reading the result

What each answer means for the record in front of you

Use the deliverability result if the question is whether mail can arrive, and the ok-to-send flag if the question is whether to send it.

Deliverable

The mailbox accepts mail

The address is valid and the mail server will accept delivery. Check the ok-to-send flag before adding it to a campaign.

Not deliverable

The mailbox will not accept mail

The mailbox was not found, or the domain has no DNS entry. Do not send.

Undetermined

The server would not say

Greylisting, a catch-all domain or another anti-spam measure prevented a definite answer.

Invalid

Not a valid address

The address is not well formed.

What it costs

A monthly subscription, drawn down as you run checks

Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.

  • Volume-based pricing
  • No lock-in contract
How billing works
Subscribe monthly, spend it as credits
  • The monthly subscription arrives as credits on your account.
  • Each check draws down credits as it runs.
  • Checks beyond the included credits are billed per check.
  • Higher monthly volume moves you to a lower rate.
Talk to sales about volume
Related checks

Others in Email

Phone Connectivity Check is the equivalent test for phone numbers. Property Detail runs this check on the addresses it returns for an address. Social Check finds the person behind an email.

Questions

Questions we get asked about Email Deliverability Check

Do we need a developer to implement this?
Yes. Email Deliverability Check is a REST endpoint with a query parameter and a JSON response, so a developer connects it to your CRM or list-cleaning process. A sandbox with a deterministic test dataset is provided at no usage cost, so the integration can be built and tested before production keys are issued.
What does our system need to send?
One or more email addresses, comma separated.
What comes back?
A records array with each address in lower case, its deliverability result, its ok-to-send flag and a plain-language description. The order may differ from the order sent.
Why are there two results?
The deliverability result says whether the address can receive a message. The ok-to-send flag says whether you should send one. A known spam trap or serial abuse reporter is deliverable but not ok to send. Which one you act on depends on your purpose.
Where does the data come from?
Deliverability is tested with the mail server for each address. The reference documentation does not name the providers.
Are the addresses we send stored by Global Data?
Personally identifiable information sent in a request is not stored or retained unless it is needed to process that request. Query data is stripped of PII before it is kept for audit. Data in transit and at rest is encrypted, and retention follows the Australian Privacy Act and the Australian Privacy Principles. Global Data is not a credit bureau and does not create an access footprint on any record.
How many calls can we make?
The API allows 600 requests per minute by default, measured as a rolling average, and returns a 429 response above that rate. A higher limit can be requested through Global Data support with a description of the operational need.
Getting started

The first step to access is a conversation

New accounts begin with sandbox access, and production API keys are issued once the account has been commercially approved.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

Encrypted in transit and at rest
Handled under the Australian Privacy Principles
ISO 27001 Certified