Check phone connectivity API
/phone_ping
Tests the connectivity of one or more supplied phone numbers (Connected, Disconnected, Undetermined, Invalid).
Example Request
GETRequest Schema
phones
One or more comma-separated 10 digit Australian phone numbers.
timeout
Maximum seconds to wait.
Available Response Data
4 Data PointsBatch Processing Message Status
Array of Analysed Phone Numbers
Live Ping Results
Connected, Disconnected, Undetermined, Invalid
Telecommunications Carrier Information
where available
API Data Scale & Coverage tag
Unmatched data depth to power your compliance and verification workflows.
Technical Use Cases tag
Call Centre Optimisation
Scrub lead lists prior to dialling to instantly remove disconnected (D) or invalid (I) numbers, drastically reducing agent idle time.
SMS Routing Integrity
Ensure SMS authentication codes (2FA) are only sent to active, connected phone numbers to save on messaging costs.
Webhooks & Events tag
ping-batch-resolved
Emitted when a large comma-separated list of numbers finishes processing against the live carrier networks.
Compliance & Security tag
Enterprise-grade infrastructure audited against the standards your regulators require.
Common Questions tag
Everything you need to know about implementation details and compliance infrastructure.
help_center General
What does the "U" (Undetermined) status mean?
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What does the "U" (Undetermined) status mean?
Occasionally, a carrier network will time out or refuse a ping request. A “U” result means the number is formatted correctly, but the live connection state could not be guaranteed at that exact millisecond.