Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Likeness Check compares two face images, a reference such as the portrait on an identity document and a probe such as a selfie, and returns a similarity score with a pass or fail against a threshold. It answers whether the two images are likely to be the same person.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
Accounts start in the sandbox. Production keys are issued once the account is approved.
A genuine document in the wrong hands passes a document check. Likeness Check closes that gap: it takes the portrait from the document and a live image of the person and reports how alike the two faces are. The threshold decides the pass, and both the score and the threshold used are returned so the decision can be audited.
The result carries a similarity score from the biometric engine, where higher means more similar.
The biometric passed flag is true when the similarity is at or above the threshold.
The result carries the threshold used, either the value you sent from 0 to 100 or the system default.
A processing problem such as no face found is returned as a 400 response with a descriptive message rather than a low score.
The flag is the decision and the score is the evidence. Store both.
The similarity score reached the threshold. The two images are likely to be the same person.
The similarity score fell below the threshold. Review the images or ask for a new capture before declining.
Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.
Create a Liveness Check confirms the person is physically present. Extract ID Document Data supplies the document portrait this check compares against. ID Pass runs all three in a hosted flow.
New accounts begin with sandbox access, and production API keys are issued once the account has been commercially approved.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday