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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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Australian Death CheckDeceased data

The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify Identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

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Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

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Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

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monitoringWatchEye API14 categories

The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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policyAML & screening5 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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WatchEye · Entities

List entities in a program

List entities returns the entities in one program as a paginated list, newest first. Filters narrow it by entity type, risk level, flag, your own reference number and archive state, and each record carries the full entity.

  • Every entity in the program, 30 per page by default and up to 500
  • Filter by type, risk level, flag, reference number and archive state
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Filters, sort fields and pagination
Go to the API docs

New accounts begin with sandbox access.

ISO 27001 certified Handled under Australian privacy law Every API call written to the audit log
What the check gives you

Finding the records you monitor, by how you have rated them

A reconciliation job finds an entity by your reference number. A reviewer finds every high-risk individual, or every entity flagged as a PEP. The list answers both without walking the program.

Each entity in full

Every record carries the same fields as Show an entity: type, display name, the type-specific fields, address and contact details, flags, risk level, archive state and timestamps.

Only the entities you asked for

Filter by entity type, by risk level including none for entities with no risk assigned, by a flag such as PEP or sanction, and by an exact reference number. The archived parameter selects archived or non-archived records.

In the order you need

Sort by created at, newest first by default, or by entity name, ascending or descending.

How a check runs

Where entities sit in the WatchEye model

An entity belongs to a program. Screening checks and monitors run against it, its matches become events in the triage queue, and every call is written to the audit log.

Soft-deleted entities are excluded; archived entities are included unless the archived parameter says otherwise.

What it costs

Charged when screening runs, not when records are managed

Charges arise when screening runs against the entities in a program: each check type launched against an entity is charged at launch, and a monitor run is charged for each entity eligible for its operation. Rates are set for your account and communicated by your Global Data account manager, and statements with a per-call breakdown are in the WatchEye portal.

  • Billed per screening operation
  • Refunded if the provider fails
How billing works
Credits drawn down against your account balance
  • A screening check is charged per check type when it is launched, and refunded if the provider fails.
  • A monitor run bills only for the entities eligible for its operation; a UK check skips businesses outside the UK, for example.
  • A run that would exceed the account's credit is refused with 402 and a billing breakdown, before anything is queued.
  • Reads, lists and PDF downloads are not billed.
Talk to us about rates
Related checks

Others in WatchEye Entities

Show an entity reads one record. Create an entity in a program adds one. Archive an entity and Unarchive an entity change what the archived filter returns.

Questions

Questions we get asked about listing entities

Do we need a developer to implement this?
Yes. This is a paginated REST list with query-string filters, so a developer connects it to whatever reporting or reconciliation job needs it. A sandbox account is available for development at no charge. It is a separate account with its own API keys, it returns test data in the same response shapes as live, and the same base URL serves both environments.
What does our system need to send?
The program UUID in the path. Optional query parameters are page, per page, the filters for entity type, risk level, flags and reference number, a sort field, and the archived flag.
What comes back?
A data array of entities, a meta object with the current page, per page, total and last page, and an API reference for the call.
How is the list ordered and paged?
Newest first by default. Sort by created at or entity name, with a leading minus for descending. Pages hold 30 records by default and up to 500.
What are flags and risk levels?
Flags are manual markers on the entity: sanction, PEP, adverse media, fraud, hardship, bankruptcy, deceased, court actions, deregistered and external administration. The risk level is low, medium or high, or null when no risk has been assigned; when omitted on creation, the program's default risk level applies, falling back to low.
How many calls can we make?
The default rate limit is 600 requests per minute, enforced in a 60-second fixed window. Requests over the limit receive a 429 response, so pace requests evenly and back off before retrying. A higher limit can be arranged on a case-by-case basis.
Getting started

The first step to access is a conversation

Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

ISO 27001 certified
Handled under Australian privacy law
Every API call written to the audit log