Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Updating a monitor uses PATCH semantics: only the fields you send change. The configuration is merged key by key, so a single threshold can change without restating the rest. The operation type is fixed at creation, and a monitor that is mid-run cannot be updated until the run finishes.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
A threshold that raises too many false positives, a schedule that should move to weekdays, a monitor that should stop while a data issue is fixed: each is one PATCH, and the response carries the monitor as it now stands.
Name, status, schedule and configuration are all optional. Configuration keys you do not supply are preserved, and only the keys you send are validated.
The operation type is fixed; a different operation means deleting the monitor and creating a new one. A monitor with a process status of pending, processing or paused is mid-run and returns 409 until the run finishes.
A status of paused stops scheduled and on-demand runs while the monitor, its configuration and its history stay visible. Active resumes them.
A monitor is created active, can be paused and resumed with this endpoint, and is soft-deleted rather than destroyed. It has no archive state.
Set status back to active to resume a paused monitor.
Charges arise when screening runs against the entities in a program: each check type launched against an entity is charged at launch, and a monitor run is charged for each entity eligible for its operation. Rates are set for your account and communicated by your Global Data account manager, and statements with a per-call breakdown are in the WatchEye portal.
Show a monitor reads the result. Create a monitor starts a new one when the operation must change. Delete a monitor retires one. Run a monitor on demand re-screens everything after a configuration change.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday