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Person Report API and New Zealand identity checks are now live.

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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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InsiightData quality

Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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Australian Death CheckDeceased data

The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify Identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

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policy_alertScreen & Monitor7 solutions

Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

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databaseImprove your data3 solutions

Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

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monitoringWatchEye API14 categories

The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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policyAML & screening5 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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how_to_regOnboarding & identity3 use cases

Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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databaseData & enrichment4 use cases

Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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WatchEye · Notes

Update a note

Updating a note changes its text and nothing else: the entity, event, author and archive state are fixed from the API. Only notes written by an API key on the account can be updated. To move a note to another entity or event, delete it and create a new one.

  • Correct or extend a note your integration wrote
  • User-authored and immutable notes are protected
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Restrictions
Go to the API docs

New accounts begin with sandbox access.

ISO 27001 certified Handled under Australian privacy law Every API call written to the audit log
What the check gives you

Correcting a note your system wrote

When the source record changes, the note that mirrors it should change too. This call rewrites the text of an API-authored note and returns it as it now stands.

What the note now says

The response returns the note with its new text and updated timestamp.

What stays fixed

The parent entity, the parent event, the author and the archive state cannot be changed through the API.

Related checks

Others in WatchEye Notes

Show a note reads the result. Delete a note removes it. Create a note on an entity writes a new one when a note must move.

Questions

Questions we get asked about updating a note

What does our system need to send?
The note UUID in the path and a body with the new note text, up to 5000 characters.
What comes back?
A 200 with the note as it now stands.
Which notes can the API change?
Only notes authored by an API key on the account. A note written by a portal user returns 404 from the update and delete endpoints even though it exists; its author or an account manager edits it in the portal. A note marked immutable, such as the audit-trail note left by a bulk update, returns 403 because no one can change it through any channel.
What if the note has been deleted?
Soft-deleted records return 404 from this endpoint and are no longer returned by the list. They remain in the database for compliance and audit purposes and can be restored in the portal within 30 days by a user with the account manager role.
Getting started

The first step to access is a conversation

Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

ISO 27001 certified
Handled under Australian privacy law
Every API call written to the audit log