Verify Identities
Identity Verification
Check identity documents against the government's Document Verification Service and personal details against 2BN+ Australian records. Every check returns in seconds and records its own evidence.
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How A Identity Verification Check Runs
1
Submit The Identity
Enter details in the Portal, send the customer an ID Pass link, or call the API from your own system.
2
Cross-reference Against Sources
Documents go to the issuing authority via the DVS. Personal details match against 2BN+ Australian records, field by field.
3
Graded Result And Evidence
A per-field match grade in seconds, with what was checked, when, and the result recorded for your audit trail.
Sources we check
Each source the check confirms lifts the match confidence, so a verification still succeeds when a single source comes up short.
Australia 20M+ CURRENT · 2BN+ HISTORICAL
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Government
DVS document verification across 14 types, electoral rolls, death registers.
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Consumer KYC
20 million current profiles and 2BN+ historical records of names, addresses and dates of birth.
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Credit bureau
Credit header files for name, address and date of birth.
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Superannuation and payroll
Employment and payroll records, which lift match rates for younger applicants.
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Telco and utilities
Provider records covering name, address, phone and email.
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Occupancy and real estate
30 years of residential occupancy with sale and rental records for address history.
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Adverse
PEP and sanctions records from 200+ countries, adverse media and court files.
New Zealand NZTA · DIA
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NZTA (Waka Kotahi)
Driver licence number and version checked against the transport register.
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DIA (Te Tari Taiwhenua)
Passport, birth and citizenship records held by Internal Affairs.
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Adverse
PEP and sanctions screening covers New Zealand as part of the 200+ country list.
Checks included
Run them together for full KYC, or each on its own where a lighter check is enough.
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Document verification
The document is genuine and issued to this person
Checks the details on an Australian identity document against the issuing authority's record, through the government's Document Verification Service.
DVS · 14 document typesConsent recorded per checkResult from the issuing authority
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Data verification
The details belong to a real, living person
Verifies name, address, date of birth, phone and email against Australian data sources, with a separate match result for each field.
2BN+ record universeGraded match per fieldDeceased status in the same call
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Pre-screening
The identity exists, before you ask for documents
A low-friction check before full KYC: confirms the identity exists and flags mismatches before you ask the customer for documents.
Document-free, incl. the AEC rollCatches typos & fabricated detailsEscalate to documents only where needed
Verifying someone remotely? Add face matching and liveness detection to any of these checks.
Document types
All 14 DVS document types. Each result comes from the issuing authority's record.badgeDriver licenceAll States
travel_exploreAustralian passport & travel documentsDFAT
health_metricsMedicare cardServices AU
child_careBirth certificateBDM
favoriteMarriage certificateBDM
deceasedDeath certificateBDM
edit_noteChange of name certificateAll States
how_to_regCitizenship certificateHome Affairs
publicRegistration by descent certificateHome Affairs
assured_workloadCentrelink concession cardServices AU
securityASIC / MSIC cardHome Affairs
badgeImmiCardHome Affairs
flightVisaHome Affairs
checklistAEC electoral rollAEC
Data verification fields
Each field returns its own match result, so you can see exactly what did and didn't match.| Field | Checked against | Match grades returned |
|---|---|---|
| Full name | Australian data universe | exact · alias · partial · fuzzy |
| Residential address | GNAF + data universe | exact · partial · fuzzy |
| Date of birth | Data universe | match · no match |
| Phone | Connectivity + universe | match · no match |
| Deliverability + universe | match · no match | |
| Deceased status | Australian Death Check | clear · flagged |
Why organisations verify against source records
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KYC obligations
The AML/CTF Act requires identity verification against reliable, independent sources. DVS and government-record checks meet that standard.
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Fraud prevention
Checking a document against the authority that issued it catches stolen and fabricated identities before an account exists.
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Onboarding speed
Checks return in seconds, so legitimate customers finish sign-up in one sitting instead of waiting on manual review.
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Audit evidence
Every check records what was checked, when, and the result. When AUSTRAC or an auditor asks, the evidence is already there.
Where the checks run
Pick by how your team works.
visibilityWatchEye
Full compliance workflow
Verification as part of an AML/CTF program: verify at onboarding, screen against watchlists in the same pass, and keep monitoring the customer after the check.
verified_userVerification + screening in one passmonitoringOngoing monitoring after onboardinghistory_eduCase records and audit trails
About WatchEyearrow_forward
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IDFEX ID CheckOne-to-one checks in the portal
Run document, data and pre-screening checks one at a time from a browser. Suited to teams that verify customers as they arrive, without an integration project.
arrow_forward mobile_camera_front ID PassCustomer self-verificationSend the customer a link. They photograph their ID and take a selfie on their own phone; OCR, DVS and face matching run automatically and the result comes back to you.
arrow_forward api Global Data APIInside your own systemsEvery check on this page has an endpoint: the 14 DVS document types, Global Data Check for per-field data matching, liveness, and the full ID Pass flow.
arrow_forwardAPI endpoints
Request schemas and example calls are in the API reference. Sandbox available for integration testing.Which documents can you verify?
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All 14 DVS document types: driver licences, Australian passports and other travel documents, Medicare cards, visas on foreign passports, birth, marriage, death, change-of-name and citizenship certificates, registration by descent, ImmiCards, ASIC/MSIC cards and Centrelink concession cards. The AEC electoral roll is also available for document-free checks.
What's the difference between document and data verification?
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Document verification confirms a specific document against the authority that issued it. Data verification confirms the person's details against independent data sources, field by field. Most KYC programs use both: the document proves the credential is genuine, the data check proves the details belong to a real, living person.
What's the difference between document and data verification?
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Document verification confirms a specific document against the authority that issued it. Data verification confirms the person's details against independent data sources, field by field. Most KYC programs use both: the document proves the credential is genuine, the data check proves the details belong to a real, living person.
Do you store the customer's documents?
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Image retention is configurable. In ID Pass the default is zero days: captured images are deleted when the verification completes. Sensitive fields are encrypted at rest with a per-verification key.
Does this meet AUSTRAC's KYC requirements?
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The checks verify identity against government records and independent data sources, which is the sourcing standard AUSTRAC expects. Your AML/CTF program defines which combination of checks applies to each customer type; the evidence trail for each check is recorded for you.
How do customers verify remotely?
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Through ID Pass. You send the customer a secure link; they photograph their ID and take a selfie on their own device. OCR extracts the document data, the DVS check and face match run automatically, and the result lands back in your workflow or webhook.
Can we run these checks from our own software?
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Yes. Every check on this page is an API endpoint: the DVS document validations, Global Data Check for per-field data matching, liveness and likeness checks, and the ID Pass flow itself. See the API reference for schemas and examples.
Other solutions
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Document Verification Service
Authenticate Australian identity documents against the DVS and confirm the details match authoritative sources.
Read morearrow_forward id_cardNZ Identity Verification
Verify a New Zealand driver licence against the NZTA licence database, and a New Zealand passport against the DIA passport database.
Read morearrow_forward familiar_face_and_zoneBiometrics & liveness
Facial matching, liveness detection and OCR document capture for remote verification.
Read morearrow_forward
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