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Person Report API and New Zealand identity checks are now live.

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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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InsiightData quality

Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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Australian Death CheckDeceased data

The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

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policy_alertStay compliant6 solutions

Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

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databaseImprove your data3 solutions

Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

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monitoringWatchEye API14 categories

The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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policyAML & screening6 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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how_to_regOnboarding & identity3 use cases

Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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databaseData & enrichment4 use cases

Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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Address

Address Lookup by Contact API

Address Lookup by Contact returns the GNAF address ID linked to an email address or a phone number in the Global Data universe. A contact detail you already hold is resolved to an address identifier that Property Detail and Real Estate Search can use directly.

  • Searches the Global Data universe by phone number first, then by email address if the phone returns no match
  • Returns the GNAF address ID and the date the record was created or last updated
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Sandbox test records and error codes
View developer documentation

Accounts start in the sandbox. Production keys are issued once the account is approved.

Encrypted in transit and at rest Handled under the Australian Privacy Principles
What the check gives you

Resolving a phone number or email address to an address on file

A record often arrives with a phone number or an email address and no usable address. Address Lookup by Contact searches the Global Data universe for that contact detail and returns the GNAF ID of the address it is linked to. That ID can be passed straight to Property Detail or Real Estate Search.

The GNAF address ID

A successful lookup returns the GNAF ID of the address linked to the contact detail. No address text is returned by this endpoint; the GNAF ID is what Property Detail and Real Estate Search need to return that address.

How current the record is

The response carries the date the underlying record was created or last updated, so your team can judge how much weight to give the link.

When nothing is found

If no address is linked to the phone number or email address, the response message reads No record and no ID is returned.

A reference for your records

Every response carries an API reference, a unique identifier for the request that can be matched against the usage and audit logs in the API portal.

What it costs

A monthly subscription, drawn down as you run checks

Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.

  • Volume-based pricing
  • No lock-in contract
How billing works
Subscribe monthly, spend it as credits
  • The monthly subscription arrives as credits on your account.
  • Each check draws down credits as it runs.
  • Checks beyond the included credits are billed per check.
  • Higher monthly volume moves you to a lower rate.
Talk to sales about volume
Related checks

Others in Address

Property Detail returns the residents and contact details at a GNAF ID. Real Estate Search returns the listing history for it. Address Validate produces a GNAF ID from an address rather than from a contact detail.

Questions

Questions we get asked about address lookup by contact

Do we need a developer to implement this?
Yes. The endpoint is a REST call with two query parameters and a JSON response, so a developer connects it to the system that holds your contact records. A sandbox with a separate test dataset is provided at no usage cost, so the integration can be built and tested before production keys are issued.
What does our system need to send?
An email address, a phone number, or both. Email addresses are not case sensitive. Phone numbers must be 10 digits starting with 0 and contain no spaces or other characters, for example 0299995000 or 0491570006.
What happens if we send both a phone number and an email address?
The phone number is searched first. The email address is only searched if the phone number returns no match.
What comes back?
A message of Ok or No record. On a match, the GNAF address ID, the date the record was created or last updated, and an API reference for the request.
Where does the data come from?
The link between a contact detail and an address is drawn from the Global Data universe. The reference documentation does not publish a refresh cycle for this data; the record date on each result shows when that record was last updated.
Is the contact detail we send stored by Global Data?
Personally identifiable information sent in a request is not stored or retained unless it is needed to process that request. Query data is stripped of PII before it is kept for audit. Data in transit and at rest is encrypted, and retention follows the Australian Privacy Act and the Australian Privacy Principles. Global Data is not a credit bureau and does not create an access footprint on any record.
Getting started

The first step to access is a conversation

New accounts begin with sandbox access, and production API keys are issued once the account has been commercially approved.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

Encrypted in transit and at rest
Handled under the Australian Privacy Principles
ISO 27001 Certified