Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Property Detail returns the resident and contact details linked to an address in the Global Data universe, identified by its GNAF ID. Each phone number is checked for connectivity and against the Do Not Call register, and each email address is checked for deliverability, before the record reaches your team.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
Endpoints that return personal information require a privacy policy and PII handling processes before access is granted.
A validated address on its own does not tell you who lives there or how to reach them. Property Detail takes the GNAF ID of an address and returns the resident records linked to it in the Global Data universe. Every phone number and email address on those records is checked as part of the same call, so the contact details that come back are marked as connected, deliverable, on the Do Not Call register or invalid.
Each resident record carries the title, first name, middle name and last name, a deceased flag, gender where known, and the date the person was last seen at the address.
Every phone number is returned with a connectivity result: connected, disconnected, undetectable or invalid. The number is returned in 10-digit 0NSN format.
Every phone number is washed against the DNC register and returned with the result and the DNC reference number. The register result is valid for 30 days and must be rechecked after that.
Every email address is returned with a deliverability result and a separate ok-to-send flag. An address can be deliverable yet not ok to send, for example a known spam trap, and the detail field says why.
Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.
Address Validate and Address Autocomplete produce the GNAF ID this endpoint needs. Address Lookup by Contact finds a GNAF ID from a phone number or email address. Real Estate Search returns the listing history for the same address.
Endpoints that return personal information are opened only to accounts with a privacy policy and PII handling processes in place, and production API keys are issued once the account has been commercially approved.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday