Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Address Lookup by Contact returns the GNAF address ID linked to an email address or a phone number in the Global Data universe. A contact detail you already hold is resolved to an address identifier that Property Detail and Real Estate Search can use directly.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
Accounts start in the sandbox. Production keys are issued once the account is approved.
A record often arrives with a phone number or an email address and no usable address. Address Lookup by Contact searches the Global Data universe for that contact detail and returns the GNAF ID of the address it is linked to. That ID can be passed straight to Property Detail or Real Estate Search.
A successful lookup returns the GNAF ID of the address linked to the contact detail. No address text is returned by this endpoint; the GNAF ID is what Property Detail and Real Estate Search need to return that address.
The response carries the date the underlying record was created or last updated, so your team can judge how much weight to give the link.
If no address is linked to the phone number or email address, the response message reads No record and no ID is returned.
Every response carries an API reference, a unique identifier for the request that can be matched against the usage and audit logs in the API portal.
Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.
Property Detail returns the residents and contact details at a GNAF ID. Real Estate Search returns the listing history for it. Address Validate produces a GNAF ID from an address rather than from a contact detail.
New accounts begin with sandbox access, and production API keys are issued once the account has been commercially approved.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday