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Person Report API and New Zealand identity checks are now live.

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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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InsiightData quality

Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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Australian Death CheckDeceased data

The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify Identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

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policy_alertScreen & Monitor7 solutions

Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

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databaseImprove your data3 solutions

Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

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monitoringWatchEye API14 categories

The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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policyAML & screening5 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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how_to_regOnboarding & identity3 use cases

Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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databaseData & enrichment4 use cases

Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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call03 9948 4089
Phone

Phone Contact Lookup API

Phone Contact Lookup returns the person or persons linked to an Australian phone number in the Global Data Universe, with their names, address and the date the record was last seen. Up to 100 numbers can be looked up in one call.

  • Up to five people per number, each with first, middle and last name, address, suburb, state, postcode and the date last seen
  • Up to 100 numbers per request, answered in the order sent, with a per-number message where a search could not complete
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Batch processing and sandbox records
View developer documentation

Endpoints that return personal information require a privacy policy and PII handling processes before access is granted.

Encrypted in transit and at rest Handled under the Australian Privacy Principles
What the check gives you

Finding out who a phone number belongs to

A phone number arrives with no name, or with a name you cannot confirm. Phone Contact Lookup resolves the number to the people linked to it in the Global Data Universe and returns their names and address, with the date the link was last seen. Where you already hold a name and want to confirm the link, Phone Contact Validate answers that without returning the record.

Who is linked to the number

Up to five matched records per number, each with the first, middle and last name.

Where they are

Each record carries the address, suburb, state and postcode.

How current the link is

Each record carries the date it was last seen.

Many numbers at once

Up to 100 numbers per request in E.164 format, with results returned in the same order and a per-number message where a search could not be completed.

What it costs

A monthly subscription, drawn down as you run checks

Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.

  • Volume-based pricing
  • No lock-in contract
How billing works
Subscribe monthly, spend it as credits
  • The monthly subscription arrives as credits on your account.
  • Each check draws down credits as it runs.
  • Checks beyond the included credits are billed per check.
  • Higher monthly volume moves you to a lower rate.
Talk to sales about volume
Related checks

Others in Phone

Phone Contact Validate confirms a named person is linked to a number without returning personal data. Address Lookup by Contact returns the GNAF ID for a number. Phone Connectivity Check tests whether it is live.

Questions

Questions we get asked about Phone Contact Lookup

Do we need a developer to implement this?
Yes. Phone Contact Lookup is a REST endpoint that takes a JSON array of numbers and returns a JSON array of results, so a developer connects it to your CRM or investigation tooling. A sandbox with a deterministic test dataset is provided at no usage cost, so the integration can be built and tested before production keys are issued.
What does our system need to send?
An array of up to 100 phone numbers in E.164 format.
What comes back?
A results array in the same order as the request. Each carries the number, a message of Ok or an error, and up to five matched records with names, address, suburb, state, postcode and the date last seen.
Where does the data come from?
The Global Data Universe, an in-house dataset of person and contact records aggregated from many sources. The reference documentation does not publish a refresh cycle; the dates on each record show when it was last seen.
What are our obligations when using this endpoint?
This endpoint returns personally identifiable information. Access to endpoints that return PII requires an appropriate privacy policy and PII handling processes, and use is subject to the Global Data privacy policy and terms of service. On Global Data's side, PII sent in a request is not retained, data is encrypted in transit and at rest, and retention follows the Australian Privacy Act and the Australian Privacy Principles.
How many calls can we make?
The API allows 600 requests per minute by default, measured as a rolling average, and returns a 429 response above that rate. A higher limit can be requested through Global Data support with a description of the operational need.
Getting started

The first step to access is a conversation

Endpoints that return personal information are opened only to accounts with a privacy policy and PII handling processes in place, and production API keys are issued once the account has been commercially approved.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

Encrypted in transit and at rest
Handled under the Australian Privacy Principles
ISO 27001 Certified