Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Marketing Contact Lookup takes one piece of information about a person, a phone number, an email address or an address, and returns the matching person records from the Global Data Universe with every phone and email annotated for marketing opt-in. It is built for outreach, such as real estate and marketing service providers, rather than for compliance.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
Endpoints that return personal information require a privacy policy and PII handling processes before access is granted.
Outreach starts with one thing you know: a phone number, an email address or a property address. Marketing Contact Lookup resolves that one thing to the people linked to it in the Global Data Universe and returns their names, contact details and address, with each phone and email marked as opted in to marketing or not. Deceased persons are excluded and suppressions are applied before anything is returned.
Up to the number of records you ask for, from 1 to 25, ordered most recent first and de-duplicated by identity. Each carries the title, names, date of birth or range, and gender.
Every phone number and email address carries a marketing opt-in flag. With the opt-in filter set, only opted-in contacts are returned and people with none are skipped.
Each record carries the GNAF ID, street address, suburb, state and postcode. The opt-in flag belongs to the person and their contact, not to the address.
A minimum end date excludes people whose most recent association with the key ended before it, so past residents can be left out.
Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.
Property Detail returns residents at a GNAF ID with connectivity, DNC and deliverability checks. Phone DNC, Phone Ping and Email Ping run the checks this lookup does not.
Endpoints that return personal information are opened only to accounts with a privacy policy and PII handling processes in place, and production API keys are issued once the account has been commercially approved.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday