Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Download an IDPass certificate returns the verification certificate PDF for an IDPass that has reached a terminal status, generated from the record already held. It is not billed. Requesting it before the IDPass is terminal returns 409.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
A remote verification needs the same record as one run at the counter. This endpoint turns a finished IDPass into that document, and the show response carries its path once the status is terminal.
The PDF is returned once the status is terminal. An IDPass still new, opened or in progress returns 409; keep polling Show an IDPass and retry.
The PDF streams as raw bytes with a Content-Disposition filename. Write the body straight to a file against the customer record.
A 404 means the IDPass does not exist on the calling account.
An IDPass belongs to an ID check, entity-bound or adhoc. The certificate is a rendering of the finished IDPass, produced on request from the data already held.
Retained verification images are downloaded separately, one at a time, from the image endpoint.
Each IDPass launch is charged to your WatchEye account when it is created. The product billed depends on how many document verification steps are configured, from one to three. If the link is never used and expires, the launch charge is refunded. Rates are set for your account and communicated by your Global Data account manager.
Show an IDPass reports when the certificate is available and carries its path. Download an IDPass image returns the retained verification images. List IDPasses finds the record to download.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday