Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089List IDPasses returns the remote identity verifications on the calling account as a paginated list. Each record carries where the individual is in the hosted flow and, once terminal, the verification status. Filters narrow the list by status, verification status, source, entity, program and creation date.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
Remote verifications finish when the individual finishes. The list is how a queue, a reminder job or a reviewer finds the ones still open, the ones flagged for review, and the ones done.
Each record carries the status, the completed flag and, once terminal, the verification status of passed, review or failed, alongside the configuration and delivery details.
The source says whether the IDPass is bound to an entity or was launched adhoc, and the originating ID check is linked.
Filters cover status, verification status, source, entity, program, created after and created before. Sort by created at or status, ascending or descending.
An IDPass is an asynchronous identity verification that the individual completes through a hosted link. It belongs to an ID check, entity-bound or adhoc, and every call that touches it is written to the audit log.
A record still new, opened or in progress carries a null verification status until the individual finishes or the link expires.
Each IDPass launch is charged to your WatchEye account when it is created. The product billed depends on how many document verification steps are configured, from one to three. If the link is never used and expires, the launch charge is refunded. Rates are set for your account and communicated by your Global Data account manager.
Show an IDPass reads one record in full. Launch an IDPass against an entity and Launch an adhoc IDPass create them. Download an IDPass certificate as PDF produces the certificate once a record is terminal.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday