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Person Report API and New Zealand identity checks are now live.

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WatchEyeOnboarding & monitoring

Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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InsiightData quality

Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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Australian Death CheckDeceased data

The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify Identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

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Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

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databaseImprove your data3 solutions

Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

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monitoringWatchEye API14 categories

The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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policyAML & screening5 use cases

Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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how_to_regOnboarding & identity3 use cases

Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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databaseData & enrichment4 use cases

Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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WatchEye · IDPass

Download an IDPass certificate as PDF

Download an IDPass certificate returns the verification certificate PDF for an IDPass that has reached a terminal status, generated from the record already held. It is not billed. Requesting it before the IDPass is terminal returns 409.

  • A certificate PDF once the status is complete, expired, failed or cancelled
  • Generated from the on-record IDPass at no charge
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Status codes
Go to the API docs

New accounts begin with sandbox access.

ISO 27001 certified Handled under Australian privacy law Every API call written to the audit log
What the check gives you

Evidence of the remote verification, for the customer file

A remote verification needs the same record as one run at the counter. This endpoint turns a finished IDPass into that document, and the show response carries its path once the status is terminal.

A certificate for a finished IDPass

The PDF is returned once the status is terminal. An IDPass still new, opened or in progress returns 409; keep polling Show an IDPass and retry.

A file ready to store

The PDF streams as raw bytes with a Content-Disposition filename. Write the body straight to a file against the customer record.

A clear answer when there is nothing to return

A 404 means the IDPass does not exist on the calling account.

How a check runs

Where certificates sit in the WatchEye model

An IDPass belongs to an ID check, entity-bound or adhoc. The certificate is a rendering of the finished IDPass, produced on request from the data already held.

Retained verification images are downloaded separately, one at a time, from the image endpoint.

What it costs

Charged at creation, by the number of document steps configured

Each IDPass launch is charged to your WatchEye account when it is created. The product billed depends on how many document verification steps are configured, from one to three. If the link is never used and expires, the launch charge is refunded. Rates are set for your account and communicated by your Global Data account manager.

  • Billed at creation
  • Refunded if the link expires unused
How billing works
Credits drawn down against your account balance
  • A launch is charged when the IDPass is created.
  • The product billed follows the number of document steps: one, two or three.
  • A link that lapses unused moves the IDPass to expired and the launch charge is refunded.
  • A 402 response means the account has reached its credit or call limit. Nothing is run and nothing is charged.
Talk to us about rates
Related checks

Others in WatchEye IDPass

Show an IDPass reports when the certificate is available and carries its path. Download an IDPass image returns the retained verification images. List IDPasses finds the record to download.

Questions

Questions we get asked about the IDPass certificate

Do we need a developer to implement this?
Yes. The endpoint returns a binary PDF rather than JSON, so a developer handles the response as a file and stores it where your records live. A sandbox account is available for development at no charge. It is a separate account with its own API keys, it returns test data in the same response shapes as live, and the same base URL serves both environments.
What does our system need to send?
The IDPass UUID in the path. Nothing else.
What comes back?
A binary PDF certificate on 200. A 409 while the status is not yet terminal. A 404 when the IDPass does not exist on the account.
Is it billed?
No. The certificate is generated from the IDPass data already on record.
How many calls can we make?
The default rate limit is 600 requests per minute, enforced in a 60-second fixed window. Requests over the limit receive a 429 response, so pace requests evenly and back off before retrying. A higher limit can be arranged on a case-by-case basis.
Getting started

The first step to access is a conversation

Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

ISO 27001 certified
Handled under Australian privacy law
Every API call written to the audit log