Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089List monitors returns the monitors in one program as a paginated list, most recently run first, with the full monitor record for each. Filters narrow it by status, process status, operation and schedule, and soft-deleted monitors are excluded.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
An operations view of a program needs to know which monitors are active, which are mid-run, which failed last time and which run on which schedule. The list carries all of that per monitor.
Every record carries the same fields as Show a monitor: operation, status, process status, schedule, configuration, last run time and whether it has run before.
Filter by status of active or paused, by process status of pending, processing, failed or paused, by operation type, and by schedule.
Most recently run first by default, with monitors that have never run last. Sort by last run at, created at or monitor name, ascending or descending.
A monitor is set on a program and runs one screening operation against every entity in it, on a schedule or on demand. New matches appear in the events queue for triage.
Soft-deleted monitors are excluded; a paused monitor is listed with its status.
Charges arise when screening runs against the entities in a program: each check type launched against an entity is charged at launch, and a monitor run is charged for each entity eligible for its operation. Rates are set for your account and communicated by your Global Data account manager, and statements with a per-call breakdown are in the WatchEye portal.
Show a monitor reads one record. Create a monitor adds one. Run a monitor on demand triggers one now. Update a monitor and Delete a monitor change or retire one.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday