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Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.

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IDFEX ID CheckIdentity verification

One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.

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ID PassSelf-service verification

Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.

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Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.

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The official national death data source. Match your records against it to find and remove deceased individuals.

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QuesterMarketing lists

Build targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.

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verified_userVerify Identities7 solutions

Confirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.

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Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.

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Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.

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monitoringWatchEye API14 categories

The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.

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WatchEye · Notes

List notes

List notes returns the free-text annotations on the calling account as a paginated list. A note is always attached to an entity and its program, and a note written in the context of an event carries the event too. Filters narrow the list by entity, event, program, author and date.

  • Every note on the account, 30 per page by default and up to 500, newest first
  • Filter by who wrote it, whether a portal user or an API key, as well as by entity, event, program and date
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Filters, sort fields and pagination
Go to the API docs

New accounts begin with sandbox access.

ISO 27001 certified Handled under Australian privacy law Every API call written to the audit log
What the check gives you

Reading what your team and your integrations have written down

Notes carry the reasoning behind triage decisions and the context on a customer. The list is how a case system pulls them, and the author filter separates what people wrote from what automation wrote.

What was written and about whom

The note text of up to 5000 characters, the entity and program it belongs to, and the event when it was written on one.

Who wrote it

The created by block names a portal user or an API key. Filter by author kind, by user UUID or by API key UUID.

Whether it can be changed

An immutable flag marks audit-trail notes that no one can edit or delete. The archived at timestamp shows notes archived in the portal; archiving is a portal-only action the API surfaces and filters on.

Related checks

Others in WatchEye Notes

Show a note reads one note. Create a note on an entity adds one. Update an event adds a note to an event. Update a note and Delete a note manage the ones your API keys wrote.

Questions

Questions we get asked about listing notes

What does our system need to send?
Nothing is required. Optional query parameters are page, per page, the filters for entity, event, program, created by, created by user UUID, created by API key UUID, created at from and created at to, a sort field, and the archived flag.
What comes back?
A data array of notes with their UUID, note number, text, author, immutable flag, entity, program and event UUIDs, archive timestamp and timestamps, a meta object with paging, and an API reference.
How is the list ordered and paged?
Newest first by default, with a leading minus on the sort field for descending order. Pages hold 30 records by default and up to 500. A filter on an entity, event or program that does not exist on the account returns an empty page.
Which notes can the API change?
Only notes authored by an API key on the account. A note written by a portal user returns 404 from the update and delete endpoints even though it exists; its author or an account manager edits it in the portal. A note marked immutable, such as the audit-trail note left by a bulk update, returns 403 because no one can change it through any channel.
What happens to the personal information in the response?
Personal information stored in WatchEye is covered by Global Data's security policies for the platform. Once your integration copies it into your own applications, databases, logs or backups, protecting it becomes your responsibility. Retrieve only the fields you need and treat any logs that capture API payloads as sensitive.
Getting started

The first step to access is a conversation

Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

ISO 27001 certified
Handled under Australian privacy law
Every API call written to the audit log