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The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.

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Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.

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Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.

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call03 9948 4089
Phone

Phone DNC Status API

Phone DNC Status checks one or more Australian phone numbers against the Do Not Call register and reports for each whether it is listed, with the reference number from the wash. It is the check to run before any outbound telemarketing.

  • Y or N for each number against the Australian DNC register, with the DNC reference returned for the record
  • Several numbers per call, comma separated, on valid Australian prefixes 02, 03, 04, 07 and 08
For developers

After the technical detail?

For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.

  • Request and response schema
  • Result codes and prefix rules
View developer documentation

Accounts start in the sandbox. Production keys are issued once the account is approved.

Encrypted in transit and at rest Handled under the Australian Privacy Principles
What the check gives you

Confirming a number can lawfully be called before you dial it

Calling a number on the Do Not Call register is a breach with penalties. Phone DNC Status washes the numbers you hold against the register and returns a Y or N for each, with the reference number of the wash so the check can be evidenced. It is the same check Property Detail runs on the numbers it returns.

Whether the number is on the register

Each number returns Y where it is on the DNC register, N where it is not, I where the number is invalid, or U where the status could not be determined, with a plain-language description.

The reference for the wash

Each result carries the DNC reference number returned by the register, so the check can be cited.

Which numbers can be checked

Numbers must start with a valid Australian prefix: 02, 03, 04, 07 or 08. Any other number is returned as invalid.

Several at once

One or more 10-digit numbers in 0NSN format, comma separated, each answered in the records array.

Reading the result

What each answer means for the record in front of you

A Y is a stop. Property Detail's documentation notes DNC results are valid for 30 days and must be rechecked after that.

N

Not on the register

The number is not listed on the Do Not Call register. The wash reference is on the record.

Y

On the register

The number is listed. Do not call it for telemarketing.

I or U

Invalid or undetermined

The number is not a valid Australian number on a supported prefix, or the register did not return a status. Correct the number or try again.

What it costs

A monthly subscription, drawn down as you run checks

Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.

  • Pay as you go available
  • No lock-in contract
How billing works
Subscribe monthly, spend it as credits
  • The monthly subscription arrives as credits on your account.
  • Each check draws down credits as it runs.
  • Checks beyond the included credits are billed per check.
  • Higher monthly volume moves you to a lower rate.
Talk to sales about volume
Related checks

Others in Phone

Phone Connectivity Check tests whether the same numbers are live. Property Detail runs both checks on the numbers it returns for an address.

Questions

Questions we get asked about Phone DNC Status

Do we need a developer to implement this?
Yes. Phone DNC Status is a REST endpoint with a query parameter and a JSON response, so a developer connects it to your campaign or CRM process. A sandbox with a deterministic test dataset is provided at no usage cost, so the integration can be built and tested before production keys are issued.
What does our system need to send?
One or more 10-digit Australian phone numbers in 0NSN format, comma separated, starting with 02, 03, 04, 07 or 08.
What comes back?
A records array with each number, its DNC result, the DNC reference number and a plain-language description.
Where does the data come from?
The Australian Do Not Call register.
Are the numbers we send stored by Global Data?
Personally identifiable information sent in a request is not stored or retained unless it is needed to process that request. Query data is stripped of PII before it is kept for audit. Data in transit and at rest is encrypted, and retention follows the Australian Privacy Act and the Australian Privacy Principles. Global Data is not a credit bureau and does not create an access footprint on any record.
How many calls can we make?
The API allows 600 requests per minute by default, measured as a rolling average, and returns a 429 response above that rate. A higher limit can be requested through Global Data support with a description of the operational need.
Getting started

The first step to access is a conversation

New accounts begin with sandbox access, and production API keys are issued once the account has been commercially approved.

Call 03 9948 4089, 9am–5pm AEST Monday to Friday

Encrypted in transit and at rest
Handled under the Australian Privacy Principles
ISO 27001 Certified