Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Create an ID Pass generates a secure one-time link. Your customer opens it, gives consent, completes a liveness selfie if enabled and photographs one to three identity documents, which are verified through the Document Verification Service. You then retrieve a pass or fail result with the verified identity details.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
Accounts start in the sandbox. Production keys are issued once the account is approved.
A KYC check needs a document, a live person, and proof they are the same person. ID Pass runs that flow for you. You create a link with the documents you will accept, whether to run liveness, how long the link lasts and where results are sent. The customer completes it on their phone, and ID Pass verifies each document with its issuer through the DVS, matches the selfie to the document photo, and checks that the name and date of birth agree across documents. The result is retrieved with Read an ID Pass.
One, two or three documents, with the allowed types set for each: licence, passport, medicare, visa, centrelink, birth_certificate or nz_licence. A document already verified cannot be reused for a later document.
Three strategies. DVS, the default, verifies each Australian document with its issuer and returns the DVS result. IDSP has Global Data return an identity opinion, valid or not valid, for accounts without their own DVS registration; it requires liveness. Basic validates formats and checksums only.
With liveness on, the customer records a short selfie video reviewed by a liveness detector that cannot be fooled by a photo, screen, video or mask. The captured face is then compared with the photo on the document.
Send the customer's name and optionally date of birth in the requested identity and ID Pass fails the verification if the documents do not match them. Send nothing and check the verified identity yourself afterwards.
Create the link, send it to the customer, and they complete the flow on their phone or desktop. Webhooks report each status change, and Read an ID Pass returns the final result with the verified identity.
The link is valid for 1 to 90 days, default 7. Images are retained for the number of days you set, up to 365. The response carries the link, the ID Pass ID and a cipher key that encrypts all personal information captured; Global Data discards the key once the ID Pass reaches a final status.
Your subscription is credited to your account each month and each check consumes credits from it. If you go past the included amount, further checks are charged at a per-check rate. The rate depends on the volume you commit to, so the sales team is the fastest way to find where your business lands.
Read an ID Pass retrieves the status, result and verified identity. Cancel an ID Pass stops a link that has not been completed. The DVS document endpoints run the same document checks without the hosted flow.
New accounts begin with sandbox access, and production API keys are issued once the account has been commercially approved.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday