Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Deleting an adhoc check is a soft delete. The record, and for a group check its children, stop appearing in list and show responses but remain in the database for compliance and audit purposes. The deleted record is returned once as confirmation, and a user with the account manager role can restore it in the portal within 30 days.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
A check run against the wrong subject, or one that has served its purpose, can be taken out of the working lists. WatchEye preserves it: deletion hides the record rather than destroying it, so the audit trail stays intact and a mistake can be reversed.
After deletion the adhoc check is no longer returned by the list, its show endpoint returns 404, and for a group check the same applies to each child.
The response returns the deleted adhoc check once as confirmation, in the same shape as the show endpoint. A second delete call returns 404.
Soft-deleted records can be restored within 30 days by a user with the account manager role, from the portal's Show deleted filter. There is no API restore. After 30 days the record may be permanently removed.
Each screening check type you launch is charged to your WatchEye account when the request is accepted. The rate for each check type is set for your account and communicated by your Global Data account manager. Statements with a breakdown of API calls and their costs are available in the WatchEye portal.
Show an adhoc check reads the record before you delete it. List adhoc checks finds it. Launch adhoc screening checks creates a new one.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday