Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089List adhoc checks returns the one-off screening checks on the calling account as a paginated list. An adhoc check runs against a subject supplied in the request rather than an entity record, so each envelope carries the subject summary and who launched it: a portal user or an API key. Filters narrow the list by check type, outcome, creator, parent group and date.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
Adhoc checks accumulate from quick checks in the portal and from integrations screening on demand. The list is how a reviewer or a reconciliation job finds them, sees who ran them, and picks out the ones with matches to review.
Each record carries the check type, the status, the outcome of pass or warning once complete, a one-line check summary and a one-line data summary of the subject that was screened.
The record says whether the check was created by a portal user or an API key, and which one. Filter by creator kind, by user UUID or by API key UUID to isolate one source of checks.
The events count says how many events were raised against the check. The checked at and archived at timestamps show when it ran and whether it has been hidden from the active list.
Filters cover check type, outcome, creator, parent, checked after and checked before. Sort by checked at, check type or outcome, ascending or descending. Group checks appear as first-class records with their children one filter away.
An adhoc check uses the same screening operations as an entity check but belongs to no program or entity. Its matches still raise events, and every call that touches it is written to the audit log.
A filter that targets a parent, user or API key UUID returns an empty page when that UUID does not exist on the calling account, the same as for a UUID that does not exist at all.
Each screening check type you launch is charged to your WatchEye account when the request is accepted. The rate for each check type is set for your account and communicated by your Global Data account manager. Statements with a breakdown of API calls and their costs are available in the WatchEye portal.
Show an adhoc check reads one record with its results and details. Launch adhoc screening checks creates them. List checks covers the checks that ran against entities in your programs.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday