Customer onboarding, screening and ongoing monitoring in one system, with real-time KYC and KYB alerts when a customer's risk changes.
One-to-one identity, document and data checks against the DVS and Australian data sources, run from the Portal or by API.
Customers verify their own identity and biometrics from a link on their phone. The result comes back to you, and they keep control of their data.
Find, verify and identify consumers, with background and contact detail drawn from about 2 billion Australian records.
Verifies, corrects and enriches customer records so they stay accurate — one at a time or across your whole database.
The official national death data source. Match your records against it to find and remove deceased individuals.
Use cases
deceasedDeceased suppressionBuild targeted, privacy-compliant Australian marketing lists with smart filters. Pay only for the records you download.
Solutions
campaignB2C marketing listsUse cases
contact_phoneContact data validationConfirm a person or business is who they claim to be: government IDs, biometrics, business registries and employment checks against authoritative Australian sources.
Meet AUSTRAC obligations and understand customer risk: screening, risk assessment, fraud controls and investigation tools with evidence recorded for each check.
Keep customer records accurate and put them to work: correct and enrich existing data, unify it into a single view, or build compliant marketing lists from opted-in records.
Run the same checks from your own systems. See the developer docs for the full reference.
The WatchEye API gives programmatic access to everything in WatchEye: PEP and sanctions screening, identity checks, IDPass verifications, monitoring programs, events and reports.
Obligations under the AML/CTF Act, from screening at onboarding through to ongoing monitoring — with the evidence for each check recorded.
Verifying who a customer, employee or account holder is — at sign-up and during ongoing checks — against authoritative Australian sources.
Keeping customer records accurate, current and complete: validate contact detail, fill the gaps, locate people and remove deceased records.
9am–5pm AEST, Monday to Friday.
call03 9948 4089Show an adhoc check returns one adhoc screening check by its UUID. It carries the same envelope as the list, including who launched it, plus the uniform results overview, the child summaries for a group check, and the typed details block for the operation that ran. The details use the same per-operation schemas as entity checks.
For the technical detail, go to the API documentation. It holds the request and response schema, the integration guides and the error codes for this endpoint.
New accounts begin with sandbox access.
A launch tells you the check was queued. This call tells you what happened. Your system polls it until the status is complete or failed, then reads the outcome, the results overview and the details in one response.
The status runs pending, processing, then complete or failed. A failed check carries a short failed reason, and the checked at timestamp is set once the check has run.
The outcome is pass when nothing was flagged and warning when one or more matches should be reviewed. The check summary states the result in a sentence and the data summary restates the subject.
The results overview has one row per result with a title, a per-result status and the provider alert identifiers. The typed details block holds the match-level data for the operation; a group returns details as null and a children array to fetch one by one.
The record says whether the check was launched by a portal user or by an API key, and which one, so a one-off screen can be attributed in an audit.
Screening runs in the background after the launch returns 202. Repeat this call with the same UUID until the status is complete or failed, then read the outcome, the results overview and the details.
Poll every 2 to 5 seconds for the first 30 seconds, then every 15 to 30 seconds. A printable PDF of the same check is available from the PDF download endpoint. A soft-deleted adhoc check returns 404.
The status field says whether the check has finished. Once it is complete, the outcome field says whether anything needs your attention.
The check completed and no result needs review. The results overview is empty or every row is pass. The check summary states the result in a sentence, and the events count is zero.
The check completed with results to look at. Each row in the results overview carries a title, its own status of pass, warning or fail, and the alert identifiers that link it to the events raised in the triage queue.
The upstream provider returned an error. The failed reason is recorded on the check and the credit charged at launch is refunded. Launch the check again once the cause is understood.
Each screening check type you launch is charged to your WatchEye account when the request is accepted. The rate for each check type is set for your account and communicated by your Global Data account manager. Statements with a breakdown of API calls and their costs are available in the WatchEye portal.
Launch adhoc screening checks starts the check this call reads. List adhoc checks finds it. Download an adhoc check as PDF produces the printable report. Delete an adhoc check removes it.
Sandbox accounts are provisioned by your Global Data account manager. API keys are created and managed in the WatchEye portal, and the same endpoints serve sandbox and live; the account behind the key decides which environment you are in.
Call 03 9948 4089, 9am–5pm AEST Monday to Friday