From onboarding to ongoing monitoring in one system

No. WatchEye is available as both a secure SaaS platform and a fully featured API. Whether you prefer a ready-to-use web portal or want to embed WatchEye directly into your own applications, you’ll have access to the same powerful capabilities. This includes identity verification, AML and KYC screening, ongoing monitoring, configurable workflows, watchlists, adverse media, business verification, and the full suite of data sources and compliance features.

Unlike many providers that offer either a portal or an API with reduced functionality, WatchEye delivers the same enterprise-grade platform through both deployment options. The choice comes down to what best suits your business, whether that’s a no-code SaaS solution, a fully integrated API, or a combination of both.

No. WatchEye is not licensed on a per user basis. Unlike many compliance platforms that charge for every additional user, WatchEye includes unlimited users as standard. Whether your organisation has one user or one thousand, your licensing costs remain the same. Instead, WatchEye is priced based on the AML/CTF services you choose to activate and your transaction usage. This gives you the flexibility to enable only the capabilities your organisation requires, such as identity verification, sanctions screening, adverse media, ongoing monitoring, or enhanced due diligence.

There are no limits or additional fees based on the number of customers you onboard. Ongoing monitoring costs are determined by the number of monitoring profiles you activate and the monitoring frequency you configure. This transparent, usage-based pricing model allows organisations to scale without worrying about user licences or seat restrictions.

Contact us for a tailored pricing proposal based on your compliance requirements and expected transaction volumes.

This refers to a comprehensive, simple process that covers every stage of your customer’s journey, from the initial interaction with your business to their continuous management and offboarding. WatchEye is used to manage the entire process.

Yes. WatchEye includes three flexible identity verification options to suit different risk profiles and customer onboarding requirements. Our flagship solution, IDPass, combines document verification with advanced biometrics, including facial recognition, liveness detection, and AI-powered deepfake and presentation attack detection. Customers simply receive a secure verification link via SMS or email and complete the entire identity verification process on their smartphone in minutes.

For organisations that prefer a more hands-on approach, WatchEye also supports one-to-one assisted identity verification, allowing your staff to verify identity documents and customer information directly within the platform. For lower-risk use cases where government document verification may not be required, WatchEye also offers non-document identity verification, using trusted alternative data sources to verify an individual’s identity quickly and efficiently.

Whether you need fully automated digital onboarding, assisted verification, or low-friction identity checks, WatchEye is the only solution offering multiple ways to identify your customers within the one system.

Yes. WatchEye provides comprehensive Know Your Business (KYB) capabilities across Australia and the United Kingdom, with global coverage continuing to expand. Verify businesses in real time using authoritative commercial data, including company registration details, trading names, directors, business status, corporate affiliations, and other essential KYB information. Conduct thorough due diligence on customers, suppliers, merchants, and business partners from a single platform. WatchEye also supports enhanced business intelligence by uncovering hidden associations between companies and related entities, helping organisations identify potential fraud, financial crime risks, and undisclosed commercial relationships.

As our global data ecosystem continues to grow, WatchEye is progressively expanding its KYB capabilities to support businesses operating across additional international jurisdictions.

Yes, absolutely. You can simply load your customers in WatchEye, select the monitor or monitors of preference, set the automated checking schedule, set the alert threshold and manage identities separately or together with the screening monitor.

WatchEye supports both Australian and global screening. The platform is designed to help organisations meet local obligations, including AUSTRAC AML/CTF requirements, while also supporting broader international compliance programs. Through one system, businesses can screen customers, entities, and associated parties across Australia and more than 200 countries. WatchEye provides access to key screening and monitoring capabilities, including PEPs, sanctions, global watchlists, adverse media, criminal court records, and identity verification. This helps organisations identify financial crime risk, meet regulatory obligations, and reduce exposure to compliance breaches.

Whether your business operates only in Australia or across multiple jurisdictions, WatchEye gives you the flexibility to screen locally and globally from one platform.

Yes, Watcheye allows you to create and apply different risk rules for various customers. This means you can tailor your monitoring efforts based on factors such as customer type, their risk, their location or business type.

WatchEye was purpose-built to support ongoing KYC, AML, and Counter Terrorism Financing (AML/CTF) obligations. Unlike many compliance platforms that are designed for a single industry or limited to a single workflow, WatchEye provides a flexible solution that adapts to your organisation’s compliance requirements.

Yes, WatchEye is designed for seamless integration with your existing systems. Whether you prefer a SaaS model or API integration, WatchEye can be incorporated into your current workflows with minimal disruption, providing a unified compliance and security solution

WatchEye delivers one of the most comprehensive ongoing monitoring and alerting capabilities available in a single AML and KYC platform. While many solutions are limited to PEPs, sanctions, and watchlists, WatchEye monitors a much broader range of risk indicators to help organisations identify emerging threats as they occur. Depending on your configured monitoring program, WatchEye can alert you to changes including, PEPs, sanctions, global watchlist matches, adverse media and negative news, changes to identity or personal details, deceased person notifications, employment changes and so much more.

Monitoring rules and alert frequencies are fully configurable, allowing you to tailor WatchEye to your organisation’s risk appetite and compliance obligations. Book a personalised demonstration to see the full range of monitoring alerts and how WatchEye can be configured for your organisation.

You have control to set the desired monitoring and alert frequency. Simply prioritise your alerts according to the level of risk on your customer files or transactions. From daily to monthly or configure your own schedule.

Yes, you can trial or test WatchEye’s functionality for free. Once you sign up, setting up WatchEye is quick and straightforward. After loading your data files and configuring your monitoring preferences, you can start receiving alerts almost immediately. Our support team is available to assist you with the setup process to ensure a smooth transition.