Global Data's End-To-End Compliance Management SaaS Portal For Financial Services
Our solutions are designed to:
- Streamline customer onboarding.
- Verify identities.
- Conduct additional customer due diligence.
- Manage financial crime risks.
- And monitor transactions effectively.
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Frequently Asked Questions
How does Caspar differ to competitor solutions?
Caspar provides unmatched system and data security, featuring multi-factor authentication and granting clients access to structured and transparent data lineage. Competitor solutions fall short of Caspar’s standards, that include real-time, compliant, and authoritative data sources, along with its trusted ISO-certified processes for data storage. Some competitors can’t demonstrate compliantly, where their data was sourced and place your organisation at risk of privacy complaints.
What questions should I consider when selecting a data vendor?
When evaluating data vendors or data systems, it is crucial to verify their commitment to exceptional data security standards, given the highly private and confidential nature of the data being entrusted to their systems. At a minimum, ensure they can present their ISO certifications, complete data and security attestations, and clearly articulate their data retention policies by providing evidence. Some competitor vendors lack the ability to furnish this essential and basic information, potentially exposing your organisation to significant data privacy risks and therefore cannot be approved in your ‘Supply Chain.’
How often is the data in Caspar updated?
Caspar’s data is updated in real-time, with the integration of hundreds of thousands of new records every Monday and monthly updates to data-card changes. This ensures the most current and comprehensive information is always available. In contrast, many competitor solutions update their systems only once or twice a year, significantly lagging behind Caspar’s dynamic and timely data refreshment.
Am I able to see how a record was constructed?
Yes, Caspar offers comprehensive data lineage, a feature that is enabled by default for our banking and fintech clients. Should this be a requirement for your organisation, we can readily activate it on your account. Caspar stands alone as the only solution in the market that provides full data lineage, ensuring adherence to privacy standards and ISO compliance, setting it apart from many competitor solutions.
What is the consumer suppression process?
We assure our clients of comprehensive consumer suppression support, complete with a dedicated contact department. When utilising Caspar, you are guaranteed assistance in clarifying to consumers how and where their records were obtained. Our proactive support in this process significantly reduces the likelihood of privacy complaints from disgruntled consumers. A notable number of our recent clients have transitioned from competitor services, which lacked effective suppression processes, that could lead to national Australian Privacy Principle (APP) concerns.
What makes the Caspar social media data different?
Caspar stands at the forefront of social media data accuracy, supplying information exclusively when it is linked to consumer universe data metrics. Uniquely, we offer the only system capable of conducting social media verifications through two distinct methods: first, via contact metrics, and second, through social media URLs. This dual-capability verification process is unmatched by any competitor, positioning Caspar as a leader in the field.
Is Caspar just a skiptracing platform?
Caspar is now extensively utilised in fraud detection and by the banking sector for Know Your Customer (KYC) processes. Originally developed as a skip tracing engine, Caspar has evolved to master this function with ease. Today, it is leveraged by law enforcement, forensic investigations, identity verification, and various other industries, demonstrating its versatility and effectiveness across a broad spectrum of applications.
Is ISO27001 important when choosing a data vendor?
Yes. When handling sensitive data, it is imperative to partner with a data vendor that is ISO compliant. This ensures that your company can demonstrate compliance throughout the supplier chain. Engaging with any competitor system that lacks ISO compliance should be avoided, to mitigate risks and uphold stringent data security and privacy standards.
What is the cost of Caspar?
We offer two levels of license subscriptions, Caspar Basic and Pro, that are cost-effective and suitable for businesses of all sizes. Contact us for our tiered plans.
Is there a limit to the number of searches I can perform in Caspar?
No, there is no limit to the number of searches you can perform in Caspar. You can conduct as many searches as you need.
How soon can I get access to Caspar?
Our team will set you up with access usually the same day or the next.
Is Caspar compliant with data privacy laws?
Caspar adheres to Australian data privacy laws, including the Privacy Act 1988 (Cth) and the National Australian Privacy Principles (APP) regulations. Our data collection practices are in strict accordance with our ISO 27001 controls, ensuring the highest standards of data security and privacy compliance.
Do we get support and training with Caspar?
Yes, we provide friendly staff and free training sessions to assist you.