End-to-End Identity Verification
IDFEX gives Australian financial institutions clear, centralised control over identity verification. From one platform, teams can cross-reference customer data, validate IDs, and confirm liveness.
Check customer Name, Email, DOB, and Phone Number.
Confirm liveness with biometric and facial recognition checks.
Screen against global AML/CTF, PEPs, and Sanctions watchlists.
Jane Smith
CUST ID: 843738236
RISK: LOW
SOME OF OUR TRUSTED PARTNERS & CLIENTS:
AML/CTF Cleared
Global Watchlists Checked
100% Match Confidence
Increase customer acquisition and conversions.
Reduce operational costs from manual reviews.
Deliver a faster, smoother onboarding experience.
How It Works
Our streamlined process makes it easy to verify customer identities in seconds, not days.
Securely send customer information through our API or enter it directly to the dashboard.
Our system instantly cross-references data, performs biometric checks, and screens against global watchlists.
Receive a definitive pass/fail result with a detailed report and risk assessment in real-time.
Whether you need a powerful, developer-first API or a comprehensive no-code dashboard, our platform is built to fit your workflow.
Integrate identity verification directly into your systems with our clean, well-documented REST API.
Manage verifications, review results, and re-screen customers from our intuitive web-based dashboard. No coding required.
Solutions
From initial onboarding to ongoing KYC and screening, our platform provides a complete solution for managing customer risk.
Meet your Part B obligations with IDFEX. Collect the right data, verify it fast, and keep audit-ready evidence.
Validate Australian identity documents in seconds by confirming customer details with the Document Verification Service. Checks match official source records and produce an audit-ready result. You can verify the following Australian identity documents.
Screen customers against thousands of global watchlists, including PEPs, sanctions, criminal watchlists and adverse media sources, to ensure full compliance.
Your team performs OCDD as defined in your program. Our platform makes it easy to re-check, document and prove it.
Keep every KYC decision and verification trail in one place so audits are simple and fast.
Prove ROI quickly. Verify more customers, cut manual reviews, keep compliance simple.
We helped a leading fintech lift first pass approvals from 62% to over 90% in 45 days.
Using IDFEX ID Check, we matched identities against multiple authoritative data sources, improved the capture flow, and removed friction. First pass approvals increased to 90% and average verification time dropped to under 10 seconds, reducing manual reviews while meeting AUSTRAC customer identification requirements.
* Results shown are from a 45 day period for one client. Your results may vary.
Our platform is protected by a defence-in-depth architecture and certified to ISO 27001. All data is encrypted in transit and at rest, stored exclusively in Australian AWS regions, and monitored 24/7 by our Security Operations Centre. Regular external audits, annual penetration testing, and a rigorously tested disaster-recovery plan give you complete peace of mind.
Independently audited every year to keep our ISMS current.
KYC and reporting controls align with AUSTRAC guidance.
Full adherence to the Privacy Act 1988 and APPs.
All data encrypted at rest with AES-256; TLS 1.2/1.3 in transit.
100% data residency in Australian AWS regions (Sydney & Melbourne).
Round-the-clock threat detection and incident response.
Pricing
From single checks to full platform integration, we have a plan that fits your needs.
Ideal for one-off checks or infrequent verification needs. No subscription required.
Per verification (excl. GST)
Best for businesses that need to manage and track verifications through a dashboard.
Per month (excl. GST)
For businesses that want to fully integrate our verification services into their own products.
Bespoke pricing for your volume
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Have questions? We've got answers. If you can't find what you're looking for, feel free to contact us.
We use a wide range of authoritative data sources, including government databases, credit bureaus, and other trusted third-party providers to ensure the highest level of accuracy.
Yes, security is our top priority. Our platform is built with bank-grade security and is fully compliant with all relevant data protection regulations, including GDPR and CCPA.
Most verifications are completed in real-time, typically within a few seconds. This allows you to provide a fast and seamless onboarding experience for your customers.
The system is adept at verifying a comprehensive range of information about Australian consumers, such as names, phone numbers, residential addresses, dates of birth, email addresses, and social media profiles, among other metrics. It stands alone as the only system capable of performing Australian Document Verification, Social Media, and Data Verification within the same solution framework.
IDFEX stands out by utilising the largest Consumer Data Universe in Australia, trusted and relied upon by leading identity verification companies worldwide. Our data is updated daily to ensure the utmost accuracy, supporting match rates that exceed 90%. This exceptional performance is achieved by integrating authoritative data sources with our unique in-house Consumer Data Universe, enabling unmatched verification success.
While IDFEX encompasses all standard features found in competitor identity verification systems, its distinctive advantage lies in the ability to allow users to switch from a non-PII environment to an active PII environment where applicable. This transition facilitates a seamless move from fraud detection to fraud investigation, setting IDFEX apart in this capability.
Our KYC and reporting controls are designed to align with AUSTRAC guidance so you can meet obligations within your KYC and AML/CTF Program.
Yes. We are an approved DVS Gateway provider, which enables fast and accurate identity document checks against government records.
Yes. All data is hosted in Australian AWS regions, currently Sydney and Melbourne, which supports data residency and low latency.